TRACIE MCIVER
Raleigh, NC *****
*********@*****.***
CAREER SUMMARY
• Professional, reliable, and courteous Administrative Assistant
• Self-motivated team player with exceptional communication skills
• I have the ability to build and maintain successful customer relationships
• Effective use of problem solving skills to assess client needs and meet companywide objectives
EXPERIENCE
Robert Half International/Office Team Raleigh, NC
November 2012 – September 2013
Receptionist
• Welcome visitors; determine nature of business, and direct visitors to suitable employee
• Answer incoming telephone calls; operate multi-line telephone system
• Receive, sort, and route mail
• Monitor visitor access and issues passes
• Order, receive, and maintain office supplies
Mutual Distributing Company Raleigh, NC
March 2008 – May 2012
Executive Assistant to Vice President of Marketing & On Premise Statewide Director
• Performed diverse and complex administrative duties with broad business responsibilities necessitating high level contact and exposure to highly confidential information requiring considerable use of tact, diplomacy and discretion
• Programmed pricing for all suppliers
• Met with suppliers to ensure effective and accurate pricing
• Worked successfully with seven On Premise Managers and Branch Managers across the state of North Carolina
• Prepared Supervisor for all meetings
• Monitored daily log of wine allocations for all seven branches
• Worked successfully with supplier/vendors on FOB and DI pricing for products
• Coordinated travel arrangements for Vice Presidents, On Premise Director and Sales Managers and Sales Representatives
• Worked closely with Purchasing Department on wine orders
• Screened telephone calls
• Arranged meetings, reserved conference rooms and food orders
• Greeted and escorted visitors to Vice President
• Professionally represented the Vice President and department
• Filtered all telephone calls, mail and emails; dispersed and handled as appropriate.
• Maintained all files and confidential records
• Planned, coordinated and prepared business meetings, luncheons, and dinners involving both internal and external clients
• Took initiative to review, prioritize and make decisions as to what was critical when Supervisor was traveling
Mutual Distributing Company Greensboro, NC
January 2004 - March 2008
Statewide On Premise Administrative Assistant
• Accurately kept database of special pricing for On Premise/Restaurants statewide
• Met with suppliers in reference to special pricing and special programs/incentives for On Premise Sales Representatives
• Worked successfully with seven On Premise Managers and Branch Managers across the state of North Carolina
• Processed daily log of allocations for each branch
• Received daily reports of shipments received and allocate accordingly
• Worked successfully with supplier/vendors on FOB and DI pricing for products
• Made travel arrangements for supervisor and visiting suppliers
• Kept accurate filing system for all updated supplier information
• Worked closely with Purchasing Department for wine orders
• Prepared reports on DIVER for supervisor and suppliers
• Prepared Supervisor for all meetings
• Compiled information from supervisor’s email for bi-weekly On Premise Conference calls
• Arranged bi-weekly On Premise Conference Calls via Cisco phone system
Mutual Distributing Company Greensboro, NC
December 1999 –January 2004
Receptionist/Office Assistant
Promoted January 2004.
• Support the efforts of Office Manager, Sales Managers and Sales Representatives
• Answered multi –line switchboard and transferred calls to appropriate destination
• Assisted General Manager & State Wide Fine Wine Manager with various projects
• Supported a sales team of 25 representatives
• Entered customer orders in AS400
• Processed accurate ledger of fine wines and prices for entire state as a distribution list for customers and suppliers
• Reconciled routes for drives daily
COMPUTER EXPERIENCE:
Word Excel
Diver AS/400
PowerPoint QuickBooks