Human Resources Management

LAURIE ANN GEOFFROY, SPHR, CPC (***) ***-

****

**** **** *****, **** ***, Huntington Beach, CA 92648

***********@*****.***

Professional Summary

. Over seventeen years of human resources experience in financial

services, start-up operations, high-tech, insurance, sales and

software development, engineering, and manufacturing.

. Designed the foundations of two human resources departments, creating

consultative, client-focused teams.

. Developed effective recruitment strategies impacting the future talent

level, cost savings, and industry perception of the organization.

Positions ranged from administrative and manufacturing to C-suite.

Recruited all VP's and C-suite positions with the exception of the

CEO, in last role.

. Designed and facilitated soft skills programs for employees, leaders

and management. Using a strategy of relevance and connection to

create an environment of open discussion and high participation.

Created techniques of message reframing from "issue/challenge" to one

of "solution and opportunities", allowing for more critical thinking

and empowerment for your audience.

. Strategic leader in operations and process efficiencies.

. Merger and acquisition experience including due diligence, change

management and culture assimilation.

. Change agent in driving technology-focused performance management

systems, open enrollment processes and e-contracting solutions.

. Successful leadership experience in expansion environments.

. Vast experience in restructuring efforts - ensuring federal and state

compliance, coordinating operational logistics, designing

communication, severances, and providing outplacement assistance.

. Past speaker for California Credit Union League: Branch Network and

Annual Leadership Conferences, Regional Leadership Chapter meetings

and Podcasts. Topics include: Professional Development, Change

Management, and Effective Recruitment Strategies.

. Certified Professional Leadership and Management Development Coach

Experience

Net Force Coaching

4/2012 - present

Huntington Beach, California

Leadership Development Coach

. Certified leadership coach

. Design and facilitate management training programs (performance

management, culture implementation, strategic planning, foundations of

management, change management, recruitment and interviewing skills)

. Human Resources consulting and development

. Design and facilitate leadership workshops

CU Direct Corporation

11/01 - 3/2012

Rancho Cucamonga, California

VP of Human Resources

. Created the company's first human resources department (developing

policies, processes, handbook, coaching, training programs, systems,

and new hire orientation).

. Implemented successful full life cycle recruitment strategies raising

the talent level and efficiencies during our rapid growth period

focusing on executive, sales and technology positions. Took the

headcount from 80 to over 230 in five years.

. Developed and facilitated training programs on leadership, coaching,

fundamentals of management, performance and change management,

harassment prevention, career development, and

recruitment/interviewing skills.

. Served as a business partner and member of the senior management team.

Team lead for one of the organization's three strategic initiatives,

"Business Process and Efficiencies", creating cost savings of $70K

within the first year.

. Implemented the first annual climate survey and leadership award

program.

. Divisional responsibility for the customer service operations with a

team of nine servicing over 1,000 credit unions, 8,000 auto

dealerships nationwide, and 100 internal sales representatives.

o Created a team environment fostering accountability, enhancing

the product knowledge through the development of subject matter

experts and enhanced client services.

o Developed key automated process improvements with an impact cost

savings of $200K.

Human Resources Director

11/2004-10/2006

Human Resources Manager

11/2001-10/2004

oCen Communications

9/99 to 4/01

Irwindale, California

Human Resources Manager

. Human Resource management function in a telecommunications, start up

environment (U.S. & Asia operations).

. Generalist responsibilities: recruitment (domestic and

international), staff planning & retention, immigrations/visas,

relocation, HRIS, policies and procedures, benefits administration and

implementation, incentive plans, and change management.

. Developed the company's first human resources team, structure, and

best practices.

. Change agent in executive coaching and performance management

development.

. Global recruitment efforts resulting in an increased headcount from 20

to 120 in six months. Executive, IT and international positions.

Earth Tech (now AECOM)

7/97 to 9/99

Long Beach, California

Regional Human Resources Manager

. Western division responsibility for this environmental and

transportation engineering firm with over 700 employees in 15 states:

Recruitment, management coaching, performance counseling, Affirmative

Action, EEO, compensation, employee relations, investigations,

terminations, benefits, relocation, immigration/visas.

. Involved in the acquisition and national restructuring plan.

Avery Dennison 12/90

to 4/97

Pasadena, California

Human Resources Coordinator/Recruiter

1/96 to 4/97

Clinton, South Carolina

. Human Resources administration for a $20 million startup venture:

recruitment, orientation, open enrollment, payroll issues, relocation,

employee activities, training, and facilities.

. Redesigned the HRIS database setup for job classifications, salary

grades/department tables, EEO and worker's compensation codes.

. Full cycle recruitment initiative increased headcount from 80 to 300

within eighteen months.

. Coordinated the relocation of 75 families to the area. Liaison

between the employee, payroll, and the moving company.

Human Resources Coordinator

8/94 to 1/96

Ontario, California

Technical Procedures Writer (Contractor)

12/90 to 8/94

Diamond Bar, California

. Developed system procedures for human resources, payroll, and worker's

compensation.

. Extensive traveling to manufacturing sites, developing MRP

(Manufacturing Resource Planning) processes and procedures for their

manufacturing operations.

Education: University of LaVerne (BS - Organizational Management)

Certifications:

. SPHR: Certification - June 2008 (Recertified in June 2011)

. PCP (Professional Certified Coach) - iPEC Coaching Institute

. ELIMP (Energy Leadership Index - Master Practitioner) Certification -

iPEC Institute

. ESCI (Emotional & Social Competency Inventory: 360 and Self-

Assessment) - Hay Group

Memberships: Society of Human Resources Management

World at Work

International Coaching Federation - International and Los

Angeles Chapters

ENP (Executive Next Practices)

Neuro-Leadership Institute

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