Customer Service Technician

Monserat Campuzano

**** *. ***** **** ******, Anaheim, California 92801

Cell 714-***-**** ? *****************@*****.***

EDUCATION & CERTIFICATIONS:

. American Career College, Anaheim, CA

May 2010

Associates of Occupational Science in Surgical Technology

CPR/BLS & Los Angeles County Fire Safety Card

. Loan Star College, Houston, TX

May 2007

Certified Nursing Assistant Certification

CLINICAL SURGICAL EXPERIENCE:

La Palma Intercommunity Hospital - 600+ Hours/200 Cases

9/2008 - 5/2010

Surgical Technician/Sterile Processing Technician

Scrubbed and assisted in a variety of surgical procedures and specialties

including Ortho, General, OB/GYN, Vascular, Urology, Gastro-Intestinal, and

Ophthalmology. Duties and Responsibilities included:

pulling cases sterilization

operating room preparation OR housekeeping

back table set-up surgical counts skills

proper sterile technique maintaining a sterile field

patient positioning anticipation skills

passing instruments problem solving skills

circulating skills stocking supplies

Sterile Processing Technician duties included decontamination,

sterilization, pulling & organizing trays, wrapping instruments, run

sterilizers, ultrasonic washer and biological incubation.

WORK HISTORY:

OC Memorial Hospital - Fountain Valley, CA

8/2012 to Present

Operating Room EVS (contract through Aerotek Staffing)

Responsible for cleaning and sterilization services in the hospital's

perioperative setting including assisting in the maintenance of a safe and

clean pre-op, operating, and post-op areas. Cleaned and re-made

stretchers/beds, turnover all OR rooms between cases, stock all assigned

areas, transport equipment as directed, and followed Standard Precautions

using personal protective equipment as required.

Friendly Eye Medical Group 6/2010

- 9/2010

Front Office Receptionist

Duties included: Providing excellent customer service, verifying Insurance,

PPO, HMO, scheduling appointments, data entry, memos, and filing.

Katella Medical Group, Anaheim, CA

1/2008 to 7/2011

Medical Front and Back Office

Duties included: Providing excellent customer service, rooming patients,

administering vitals, verifying Insurance, PPO, HMO, scheduling

appointments, data entry, memos, and filing.

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