Sales Customer Service

Profile

Effective communicator who is always polished and professional, yet warm and engaging. Believe in setting up my team member’s for success. Skilled relationship-builder who is able to establish easy rapport with customers. Organized, effective multi- tasker with excellent coordination skills and a keen attention to detail. Respected team player known for dependability and commitment to achieving goals.

Experience

Jonathan’s Landing Golf Course- Jupiter, Fl. 10/2010-Present

Independently managed high volume half way house for two golf courses. Create daily specials menu. Complete prepared food and beverage for daily consumption. Controlled inventories of food, equipment, small ware, and ordered new product. Consistently, accurately balanced, daily cash and member charges.

• Upgraded customer service standards, modeling behaviors to create pleasant, customer – first environment that conveys confidence and professionalism while promoting customer loyalty and trust.

• Recreated inventory control in result saving company in monthly beverage and food cost.

Jimmy Harris Roll off Division- Covington, Ga. 10/2007-12/2008

Regional Sales Manager

Outgoing and determined sales professional with experience driving sales; exceeding quotas; and leading training initiatives, and new business development. Recognized as top ranking sales performer with keen ability to competitively launch and position product within large territories to new and existing accounts.

• Notable Achievements & Professional Activities

• Top Sales representative 2008

• Successfully initiated sales incentive program with results of %37 increase in Annual revenue

• Yearly revenue generated peeked at %50

• Partnered successfully with trucking department landing an extra $400,000 profit

• Leadership Development program

• Employee of the month and quarter

• Newton County Chamber of Commerce member 10 years

• Newton County Home builders Association Member

Long Horn Steak House-Covington, Ga. 05/2005-10/2007

Key Manager & Marketing Assistant

Fast- track promotion to management. Well-qualified Food Service professional with strong management skills, decision making, supervision, and leadership skills. Proven ability to delegate, problem solve, prioritize projects, manage personnel and meet deadlines without compromising quality. Highly effective at establishing and maintaining solid customer relationships to deliver profitable sales and repeat business. Computer literate: Word, Excel and internet.

• Qualified to administer state – mandated Serve safe test

• Boost sales growth by implementing marketing programs for all local schools in community

• Head Host Trainer for all new employees

• Selected to represented establishment in all community functions with Chamber of Commerce

• Managed 25 staff, including front and back of house

• Employee of the quarter 2006

Education College of the Albemarle, Manteo, NC. 1990-91, GPA 3.9

Valuable Experience

Catering Sales, Food and Beverage Director, Hotel Front Desk, Hotel Reservations, Office receptionist, Retail Management, Radio Personality.

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