Customer Service Administrative Assistant

***** ****** **. #**** *******, TX 281-***-**** ***************@*****.***

Damaris B. Garcia

Objective

To gain experience and to further my career within your company. I believe I can be a great asset to your

company. I’m a hard, dedicated worker and am able to adapt and learn quickly. I strive to bring pride and

integrity in my work. I am customer service oriented and am able to multi task.

Summary of Qualifications

Bilingual: Ability to fluently speak, read, write, and translate Spanish

•

Excellent Communication and Organization Skills

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Attention to detail

•

10 key by touch

Proficient in Microsoft Word, Excel and Outlook and PowerPoint

Adapt quickly and learn in any environment

Possess the ability to efficiently perform job duties in high pressured atmospheres

Experience

May 2013 – Present Hascor USA Inc. Houston, TX

Administrative Assistant

• Translate from English to Spanish or Spanish to English as needed

• Maintain/Organize/Order/Distribute office supplies as needed

• Maintain/Create/Organize files as needed

• Answer Phones and Transfer Calls to appropriate personnel

• Reception Duties as needed

• Greet Visitors

• Fax /Scan/Print/Mail as needed

• Make Travel Arrangements for Office Personnel

• Assist in Logistics department

• Assist with quotes

• Create and Revise Documents including Forms/Spreadsheets/Memorandums/Presentations as

needed using Microsoft Office

• Set up Meetings using Microsoft Outlook

• Order and Set up Breakfast/ Luncheons as needed

• 10 key by touch

• Deal with angry customers as needed in a calm and courteous fashion.

Sept. 2011 January 2013 Mardel Christian Bookstore Houston, TX

Sales Associate

Responsible for maintaining, restocking and ordering of all books and greeting

cards in store using PC based system

Efficiently completed training

Frequently assisted customers in return, refund and sales procedures as front

end cashier

Provide proficient knowledge of products to encourage sale.

Maintained cleanliness of the sales area while providing customer service

10 key by touch

Deal with angry customers as needed in a calm and courteous fashion

Greet Visitors

Fax /Scan/Print/Mail as needed

Translate from English to Spanish or Spanish to English as needed for customers

January 2011 Sept. 2011 Open Jar Design Houston, TX

Administrative Assistant

Scheduled meetings with potential clients and Designer on a computer generated application

Received orders and appropriately entered them in to database for an invoice and designer

approval

Received all incoming calls and relayed all necessary messages to Owner

Assisted in stocking of supplies and materials for upcoming orders.

EDUCATION

09/07 09/09 Universidad Mexicana Mexico City, Mexico

Equivalency to Post Secondary education (Bachelor’s Degree)

Graduated May 2007 Instituto Tepejano de Cultura Tepeji del Rio, Hidalgo

Equivalency to High School

Hobbies and Special Interest

Interests include political science and immigration laws and policies

Hobbies are volunteering in church activities and traveling

References

Available Upon Request

Salary History

$10.00 per hour

Contact this candidate