Robert F. Cole
***** ******** **** ***** **** - Tampa, Florida 33624
813-***-**** *******@*******.***.***
PROFILE
Excellent Project Manager, responsible for planning and executing technology initiatives related to
asset management, and infrastructure project life-cycle.
Excellent organizational, Project, and Time Management skills with the ability to perform multiple
tasks simultaneously.
Strong conflict resolution and mediation skills.
Strong budgetary projections and cost control skills.
Experience in hiring, developing, motivating and retaining staff.
SUMMARY OF QUALIFICATION
Efficient Manager of people and equipment with ability to manage multiple and simultaneous
priorities.
I will improve the performance, productivity, and profitability of your 0rganization.
STRENGTHS
Strong project integrity, redesigned and implemented a major order precessing and P.O.S system that
spanned five states.
Managed four Data centers, a large call center, and automated a very large mail room.
Managed multiple user environments (windows, UNIX, Linux).
Managed operations staffing in excess of 74 plus employees 24/7.
PROFESSIONAL EXPERIENCE
Program Services Corporation
September 2009 Present
User Support Specialist
Project Management, debugging, testing, installation, training and trouble shooting at user sites.
HOLIDAY RETIREMENT
2008-September 2009
Facility Manager, ON Site 24/7
Managed sales, delinquency, and tenant retention.
Provide leadership, supervision, training, guidance and communication while overseeing all aspects of
Hotel and restaurant management including special attention to census, budget, resident relations,
human resources, food service, maintenance, accounting, and safety.
COMMUNITY MANAGEMENT CONCEPTS
2007-2008
Property Manager
Community manager responsible for a portfolio of two upscale 55+ communities consisting over 500
condominiums located in Hills-borough county.
Managed critical budgets through a high percentage of foreclosures.
Supervised maintenance staff in both communities.
Conducted regular property visits to ensure operational standards.
STERLING MANAGEMENT CORPORATION
2005-2007
Regional Manager
Community manager with the ability to multi task a portfolio of ten communities consisting of 3 large
single family sub divisions, a office complex of 30 offices, and 6 condo complexes in Hills-borough
and Pinellas counties.
Conducted regular property visits to ensure operational standards.
BRYN-ALAN STUDIO
1992-2005
IT Regional Manager
Created and managed company's 1st call center and managed and automated the mail room and order
processing and P.O.S departments.
Supported P.O.S. users in five states and two time zones.
Lead entry into numerous technologies including document imaging, on-line P.O.S and warehousing.
Created company's 1st disaster recovery procedure.
FIRST FINANCIAL MANAGEMENT
1983- 1992
Regional IT Manager
Responsible for complete operations of the largest independent bank data processing company in the
country.
Responsible for scheduling multiple 24/7 data centers that provided on-line computer resources for
hundreds of users.
BRYN-ALAN STUDIO
1979-1983
Regional IT Manager
Supervised Operations, Programming, and a Five State P.O.S. System.
Maintained current operations while redesigning and writing over 200 account receivable programs and
the P.O.S System.