Manager Medical
Resume:
Jennifer Lynn Gerard, LCSW
**** ********* *** **** * Lawrenceville, GA 30046
Mobile: 678-***-****
Email: *********@***.***
PROFESSIONAL PROFILE
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Accomplished Licensed Clinical Social Worker with over 15 years of experience serving the
needs of disadvantaged children and adults. A solution focused team player with demonstrated
success in case management, needs assessments, and care planning. Proven interpersonal and
communication skills and the ability to build rapport with clients, families, community members,
and co-workers. Extensive background in client-centered care, with expertise in:
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Case Management Patient/Client Assessments
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Family Team Meetings Therapeutic Interventions
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Behavioral and Treatment Plans Client Advocacy
EMPLOYMENT HISTORY
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DIRECTOR OF SOCIAL SERVICES/BEREAVEMENT COORDINATOR
Serenity Palliative and Hospice Care, Snellville, Georgia 07/12 – Present
Oversee, direct, and evaluate work of social workers and chaplains to ensure that programs
are of appropriate quality and that resources are used effectively. Coordinate and facilitate
annual memorial service, follow up with bereaved families to meet grief needs, and
coordinate grief support group. Provide education and training on hospice program as well
as grief support, death and dying, advanced directives, Medicaid programs, and other
community resources. Establish resource links and community partnerships with other
agencies and organizations to meet patient needs. Establish and oversee administrative
procedures to meet objectives set by senior management. Conduct bio-psychosocial
evaluations to determine the need for community resources, alternative living situations,
and assistance with applications for Medicare/Medicaid, Advanced Directives, and Indigent
services. Advise patients and families on community resources, aide in making referrals
and devise realistic treatment plans to address patient needs.
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MEDICAL SOCIAL WORKER PRN
CareSouth Homecare Professionals, Lawrenceville, Georgia 10/11-11/12
Conducted bio-psychosocial evaluations to determine the need for community resources,
alternative living situations, and provided assistance with applications for
Medicare/Medicaid, Advanced Directives, and Indigent services. Provided short term
individual counseling for homebound seniors dealing with various issues regarding loss of
independence, anxiety, family discord, and grief. Linked clients to community resources
and assisted with completing necessary applications and referrals.
SOCIAL WORKER/FAMILY ASSESSOR FULL-TIME/PRN
Choices for Growth, Inc., Lawrenceville, Georgia 06/07 - Present
Complete Comprehensive Child and Family Assessments for the Georgia Department of
Family and Children’s Services (DFCS) to aide in formulating care plans, needs
assessment, and community resource linkage. Interview clients to establish the nature of
their concerns and needs, provide professional assistance, and determine appropriate
referral resources and follow up services. Conduct individual therapy to help improve daily
functioning, increase social skills and self-esteem, and address behavior issues. Supervise
visitation and complete relative home evaluations to ensure that foster children have
permanency and stability in their living situation and that family connections are
preserved.
MEDICAL SOCIAL WORKER
Dream House for Medically Fragile Children (house closed) 01/11-08/11
Worked as a community liaison between DFCS case managers, parents, foster parents, and
Dream House Staff to promote timely information exchange and coordinate collaborative
prevention efforts and needs assessments for medically fragile children. Developed
individual treatment and discharge plans as well as ensured implementation and follow-up
plans. Organized and facilitated parenting skills classes for parents of medically fragile
children. Worked with children with a variety of medical conditions including
mitochondrial disorders, trach/vent dependent, seizure disorders, severe developmental
delays, cerebral palsy, and multiple sclerosis.
FAMILY ASSESSOR/COUNSELOR
Independent Contractor for DFCS, Atlanta, GA 12/03-06/07
Completed Comprehensive Child and Family Assessments for the Georgia Department of
Family and Children’s Services (DFCS) to aide in formulating care plans, needs
assessment, and community resource linkage. Interviewed clients to establish the nature of
their concerns and needs, provide professional assistance, and determine appropriate
referral resources and follow up services. Conducted individual therapy to help improve
daily functioning, increase social skills and self-esteem, and address behavior issues.
Supervised visitation and completed relative home evaluations to ensure that foster
children have permanency and stability in their living situation and that family connections
are preserved.
SOCIAL SERVICES CASE MANAGER
Hall County DFCS, Gainesville, GA 08/02-
12/03
Managed and maintained a case load of 20-30 foster care cases, performing monthly
visitations with the children and their families to ensure compliance with care plans and
prevention services. Created individual case plans to formulate needs assessment,
community resource linkage, and discharge planning. Investigated allegations of abuse and
oversaw placement into protective custody of all children with substantiated abuse
allegations.
EDUCATION
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Masters of Social Work - The University of Georgia, May 2002
Bachelors of Social Work – The University of Wisconsin – Green Bay, May 1998
CERTIFICATIONS/PROFESSIONAL DEVELOPMENT
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• Nonviolent crisis intervention training
• Currently enrolled in CBT Certificate Program through Cleveland Center for
Cognitive Therapy
• CPR & First Aid Certified
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Access)
ADDITIONAL INFORMATION/OTHER QUALIFICATIONS AND SKILLS
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• CURE CANCER – Open Arms Program Volunteer 2013-Present
• Make a Wish Foundation of Georgia Volunteer 2010-Present
• Americorps Vista Volunteer, United Way 1998-1999
• Habitat for Humanity Volunteer 1993-1996
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