Management Sales

RESUME

RADHA KRISHNA YADAV

B.Com (Accountancy Hons), DCA with Hardware & Networking

11yrs Exp in IT, Back Office, Operations, Credit Control, Administration &

HR

Mobile: 833-***-**** Res: 923******* ~ E-mail: **************@*****.***

Career Objective- Middle level positions in Business Development, Channel

Management, IT and Commercial Operations with leading organizations, to

develop competence in various aspects of business and to become a

successful professional and a business leader in future.

Career Overview- A competent professional with around 11 Years of enriching

& insightful experience in managing Backend Operations, IT Operation,

Channel Management, Key Account Management, Credit Control, Product

Promotions, Team Management, and Administration & HR. Presently serving at

V Trans (India) Ltd Adept at creating Brand Awareness in the market to

boost customer volumes. An excellent communicator with analytical, problem

solving, organizational skills & the ability to relate to people at all

levels.

Area of Expertise- Business Development.

Vendor Management.

Key Account management.

Client Relationship Management.

Team Management.

Credit Control Management.

Retention & Churn Management.

IT.

Event Management.

Administration & HR.

Career Highlights- V-TRANS (INDIA) LTD. From Nov

2012 - Present.

Role - Area IT Head (East).

Salary (CTC) - Rs 170000/- pa

+Conveyance Rs 3000 pm

Additionally look after Credit

Control, Administration & HR.

. Responsible for Day to Day IT & Area Back Office

Operations of all East Branches.

. MIS & Presentation for senior Management.

. Credit & Collection with revenue enhancement.

. Administration & HR of East Area.

TATA TELESERVICES LTD From Jan

2005 - Oct 2012.

Role - EFC Head (Malda, East Dinajpur & South Dinajpur).

Salary (CTC) - Rs 120000/- pa +Conveyance Rs 2500 pm

. Order Fulfillment includes acceptance of CAF, Order

Entry, C A D, AV/CV, Installation, Activation, PRID

(order cancellation), and Fraud Management System.

. Responsible for Post Paid Acquisition, Billing, Credit &

Collection, Retention, Complains & Customer services.

. Analyzing the requirement of Stock order placed for the

Month, daily stock monitoring & movement, warehousing,

stock reconciliation. Administration & HR.

RELIANCE INFOCOMM From Aug 2002

- Dec 2004.

Role - Operation Executive (Prepaid & Postpaid

Logistic).

Salary - Rs 60000/- pa

. Handling Backend Logistic Operation in Kolkata.

. Distribution of Handsets & all accessories to the

distributor & retailer by Auto Supply Chain system &

maintaining daily sales & acquisition with the help of

PDA through out the market.

. Handling Distributor of RIM Prepaid, Reliance PCO &

Channel Partner.

. Daily MIS & Report Preparation of CDC (City

Distribution centre- Kolkata) and OTC (Over the counter)

Educational History-

< B.Com (Hons) from Umesh Chandra College, Calcutta

University in 2002 with 49%.

< Class XII from Umesh Chandra College for Boys in 1999

with 50%.

< Class X from Texmaco High School in 1997 with 67%.

Professional History-

*Computer Application, Data Processing & Financial

Accounting from AAT, Kolkata.

* Tax consultant's course of Income Tax, Sales Tax, Excise

Duty and IT Return from AAT.

* Hardware & Networking from Stanley InfoTech.

* Diploma in Handcraft & Arts.

IT Proficiency-

Operating Systems : Windows 98/2000/07, DOS,

Linux.

Tools & Packages : MS-Office 2007, Tally 7.3, Tallyman

& SAP Module R/3.

Web Technologies : Knowledge in Internet

Technologies and it usages, HTML.

Skills & Achievements-

A) Ability to work under pressure and deliver flawless

client service with minimum transaction processing time and

strict adherence to guidelines, Team driving, Revenue

enhancement etc.

B) 105 % Collections regularly of Malda Division of ROWB

Circle, with STAR OF THE QUARTER awarded.

C) Work with PDA & SAP (Module R/3) in Reliance Infocomm.

Personal Information-

Date of Birth : 15th January, 1982.

Father's Name : Sri Subedar Yadav.

Address : Texmaco Estate L.F.Q No-3/50,

Belghoria, Kolkata -700 056.

Marital Status : Married

Languages Known : English, Hindi, and Bengali.

Pan No : ACXPY8750G.

Signature

Place - Kolkata

Date -

Contact this candidate