Customer Service Front Desk

SUDAKSHINA DEY

Phone: 933-***-****

E-Mail: ***************@*****.***

Professional Summary

To be a part of an esteemed organization facing all challenges possible and leave no stone unturned in achieving my goals.

Core Qualifications

Accomplishments

High team spirit and driving positive force towards work and the subsequent members.

Prompt adjustment to changing work environment and culture.

Ability to co-ordinate and manipulate various tasks as per requirement.

Effectively solving of problems and providing relevant solution towards enhancement of the organizations skills in all possible ways.

Key Performance Area Dealing clearing operations/ service to the customers at the front desk Effective and prompt customer service.

Providing and improvising new area of service and improvement of the same.

Handling of corporate clients and chalking of business ideas and strategies.

Keeping adherence to Compliance and KYC in all field of work.

Work Experience 1. Presently working with AXIS BANK LIMITED as Officer from 18th of September 2007 till date.

Job profile : Handling of clearing operations as well as customer service at the front desk Maintaining of error free banking process.

Adherence to compliance and ensuring zero customer complains.

Entry of cheques on time and realising of the same as per RBI timelines.

Worked in the Zonal Office Bussiness Banking corporate business department handling daily generation of business reports and generation of MIS of the same and tracking the business growth for the Eastern Zone.

2. Worked in BRITISH INSTITUTE as Language Instructor of English and Academic Counsellor from 10th of April 2007 till 10th of September 2007.

Additional Information

Date of Birth : 28th March 1983

Sex : Female

Marital Status : Married

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