Customer Service Assistant

PIYALI DEBNATH KAR

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PERSONAL PROFILE

FATHER'S NAME : Late Chandan Debnath

HUSBAND'S NAME : Mr. Prasenjit Kar

DATE OF BIRTH : 27th October, 1987

PERMANENT ADDRESS : 8, Pravat Chandra Dey Lane, Barahanagar, Kol -

700 036

BLOOD GROUP : O+

PAN NUMBER : BCPPD1550E

CONTACT NO. : +91-896*******/+91-983*******

EMAIL ID : ****************@*****.***

Friendly with reading, speaking and writing in Bengali, English and

Hindi

SIGNATURE

DATE :

PLACE : Kolkata

1. 4 Months experience at SPARSH BPO SERVICES LTD (For Aircel). Worked as

a Customer Services Associate (CSA).

. Job Role:

Customer care assistance, inbound call handling, also acts as a data

entry operator.

2. 15 months Experience at Kanchan vanijya PVT. LTD (KLASSE-Leather Goods

and Fashionable Accessories) as a Receptionist.

. Job Role:

Calling handling, Front office Management, International and National

buyers handling including foreigners dealing.

3. Now I am working at 'Zenith Services' as a online marketing officer.

. Job Role:

Customer care assistance, handling junior marketing executive, record

and maintain data, solve the query and complain of customer by

calling, emailing, meeting. Also acts as a HR Assistant by preliminary

CV short listing for new recruitment.

. 1. Back office executive, customer care assistance,

LANGUAGE KNOWN

JOB PLACES

3.2 years job experience.

Work as a Customer Service Executive, Record Management, Front-Office

Management, Tele Calling, Office Assistant. National and International

Visitors Handling.

Online marketing officer, handling junior executive, handling customer

services

JOB EXPERIENCE

. Computer knowledge in C.I.T.A (Basic, Office Assistant, internet)

COMPUTER KNOWLEDGE

. M.B.A from Sikkim Manipal University.(specialization in HRM)

. BSC Graduate (Psychology Honors) from Calcutta University in the Year

2008 with 43.25% marks.

. Passed Higher Secondary with Science from WBCHSE in the Year 2005 with

58.75% marks.

. Passed Madhyamik Exam from WBBSE in the Year 2003 with 58.75% marks.

EDUCATIONAL QUALIFICATION

to work, learn and grow with an organization to reach a high level in a

managerial hierarchy and be instrumental in driving it beyond its mission

by adhering to its values and cultures and utilizing my potential and

talents to its fullest.

OBJECTIVE

Contact this candidate