Quality Assurance Manager

OBJECTIVE: Position as a Quality Assurance Manager /Regional Technical

Manager/R&D; Regional Sanitarian for the Food and Beverage industry.

SUMMARY OF QUALIFICATIONS

Bilingual, with 9+ years of experience in the Beverage and Food Industry,

Production Management, R&D and Quality Assurance of: beverages, dairy products,

bakery, and frozen foods. Business oriented, with proven ability to manage

both, large and small teams.

PROFESSIONAL EXPERIENCE

THE COCA- COLA COMPANY/ COCA- COLA REFRESHMENTS (TX, USA)

Quality Assurance Supervisor

09/2010- Present

. Trained, scheduled and motivated a team of 24 Batching technicians, 4

Material Handlers 1 Maintenance Technician, 16 QA Line Techs, 2 Tanker

receivers, 4 Shift Leads, 4 Sanitarians and 1 Water Filtration

Operator. Scheduled the staff efficiently and worked on cross training

and standard work activities in order to achieve 15% or less over

time.

. Reduced the holds for extended batch time by the implementation of

batch size changes, special rules for batching in order to avoid

microbiological problems and maximum dwell times. Experience with

batching computers and programs.

. Led the water treatment operator and created a team to improve the

operations at the water filtration area. Increased the daily reclaimed

water average by 170% on 2013, compared to 2011. This helped us to

exceed our plant WUR goal for 2012.

. Trained and Led the Santarians Team, in charge of plant wide: GMP,

Pest Control, Pre-operative inspections, Master Sanitation Schedules,

SSOPs, SOPs, Sterility investigations, pre- operative inspections,

etc.

. Worked on different projects at the production lines as: detection

system challenges, air and water rinsers test and monitoring, HFCS

and Concentrate receiving, etc.

. Managed the Commercialization process for new products and

reformulations, updates of the Master Mixing instructions in the

Batching computers and Line Tech documentation, as well as the

Flavor Matrix and other controlled documents related to it.

. Successfully assisted the facility ISO audits, Q1, Organic, Kosher

and Silliker audits, as well as gap assessments, KORE and CCR

requirements implementation.

. Six Sigma Green Belt Certification. Villanova University. 2013

. QA Manager Boot Camp. May 2013

. Participated as trainer for Line Techs: SPC Trainer. April 2013

. HACCP Coordinator Course. HACCP Alliance/ Coca- Cola. TX. 2011.

. Internal Auditor. Coca-Cola. TX. 2011- Present

. Leadership Training for Supervisors. MCC/Coca-Cola. 2011

. 5S, HACCP and SAP Team Member. 2010- Present

. Source Vulnerability Assessment Team- Source Water Protection Plan.

2012-Present.

LSG SKY CHEFS (TX, USA)

Supervisor Operations

04/2010- 09/2010

. Trained, scheduled and motivated a team of 12 production operators.

Monitored labor in order to achieve 10% or less OT. Worked on cross

training for the associates, this improved flexibility in managing the

workforce to get the job done. Lead the Team to comply with airline's

standards and passed the American Airlines annual audit.

. Trained the Team on the new menus every month, created projections for

quantities and value of the ingredients and materials that were

necessary for the month, which helped to have all the orders ready on

time.

ROOS FOODS INC (DE, USA)/ Roceli Consulting Group (El Salvador).

Plant Manager/ Quality Control Manager

02/2008- 12/2009

. Trained, scheduled and motivated a team of 20 production operators, a

maintenance technician, and a quality lab technician that led to

increased quality assurance, reduced water consumption by 15% and

increased operating efficiency by 13%.

. Implemented small batch's production plan in order to increase the

rotation of finished product's inventory.

. Developed new formulations and procedures for manufacturing sour cream

and cheese. These new products have been in the market since 2008. And

formulated a variety of Latin-American beverages and food for new

projects.

. Wrote and established a detailed manual of Good Manufacturing

Practices (GMP) and Sanitation Standard Operating Procedures (SSOP),

Laboratory Procedures, collected Material Safety Data Sheet (MSDS)

of products used in production and maintenance to increase quality

assurance and safety.

. Knowledge of FDA regulations and requirements

INDUSTRIAL DE ALIMENTOS Y POSTRES, S.A. de C.V. El Salvador

Industrial Food and Desserts. Production Manager-

01/2007-01/2008

. Trained, scheduled and motivated a team of 109 production operators in

a 24/7 production plan and maintenance technicians, that led to

increase quality assurance and operating efficiency by 16%.

. Redesigned the production floor in order to reach a process-effective

concept.

. Developed new ice cream and desserts, and improved recipe formulation

of existing products for Pizza Hut, Kentucky Fried Chicken, Chinawok

and Quiznos Sub.

Ice Cream Processing Plant- Plant Manager-

06/2005-01/2007

. Designed the new facilities of the plant, prepared infrastructure to

meet the requirements for exportation, and managed logistics during

the movement, installation, and operations.

. Created and established a detailed manual of Good Manufacturing

Practices (GMP) and Sanitation Standard Operating Procedures (SSOP),

collected Material Safety Data Sheets (MSDS) of products used in

production and maintenance to increase quality assurance and safety.

. Coordinated administrative operations, implemented new formats to keep

records in production and internal control.

. Trained and motivated a team of 15 production operators and a

maintenance technician, and a quality control technician that led to

increase quality assurance and increase operating efficiency by 12%.

. Research and development of new products. Ice cream mix as well as dry

mix for ice cream.

CENTRO DE INVESTIGACION EN ALIMENTACION Y DESARROLLO/ Development, Food

Science and Research Center., A. C., Sonora, M xico. 01-04/2004

Served as an Intern at the Food Science Department- Molecular microbiology

laboratory.

Assistant in research related to dairy and functional food.

EDUCATION & TRAINING

. Six Sigma Green Belt Certification. Villanova University.Will be

complete June 27, 3013

. QA Manager Boot Camp. May 2013

. HACCP Coordinator Course. HACCP Alliance/ Coca- Cola. TX. 2011.

. Internal Auditor. Coca-Cola. TX. 2011

. Leadership Training for Supervisors. MCC/Coca-Cola. TX. 2011

. Masters in Business Administration. Jose Simeon Canas Central

American University (UCA). 06/2006- 01/2008

. Bachelor of Science in Agro-industry, specialization in Food

Science. Zamorano University. Honduras, Central America. GPA 3.68/

4.00. 01/2001 - 12/2004

. Batching computer, recipe editor, CIP editor, processor editor

program. Coca-Cola. TX. 2010 and 2012.

. Texas Food Handler Course. Approved by the Texas Department of

State Health Services. 2010

. Industry Supervisor-Approved by Delaware Public Health Laboratory,

to test tankers of raw, commingled cows' milk for the presence of

antibiotic. 2009

. Formulation and development of ice cream products. Gram Equipment of

Chile. 2006

. Training in management and handling of Fruit Feeder and GIF600

machines for ice cream production. Gram Equipment of Chile. 2005.

. Training in production and formulation of ice cream. Food &

Project. Company of Italy.2005

. The quality of beef and pork. EAP, Zamorano University. Honduras 2003.

. Business Plan Preparation. EAP, Zamorano University. Honduras. 2004

ACADEMIC TRAINING

Practical Experience. Zamorano University. 2001- 2004.

Processing Area, laboratories and quality assurance and food safety:

. Horticultural Plant: Processing of vegetables, coffee and tropical

fruits. 2003.

. Dairy Plant: Processing milk, fresh and ripened cheeses, sour

cream, yogurt, and milk. 2003.

. Meat Processing Plant: Processing, quality control, and safety. 2003-

2004

. Food Services - Practices. 2003.

. Processing Plant of seeds and grains: bakery, honey processing plant

and its derivatives, and Food Assessment Center. 2003.

PUBLICATIONS

Graduation Project: Foundations for the system of Hazard Analysis and

Critical Control Points (HACCP) for sour cream and cheese: Cottage, Sour

cream and Mozzarella. Zamorano University. Dairy Plant. 2004.

MERITS AND SCHOLARSHIPS

. Graduated with merit recognition for excellence in the Practical

Experience in Class 2004.

. Zamorano University. 2004.

. Recognition for high academic index. Zamorano University. GPA 3.68

/ 4.0. 2001-2004.

. Partial scholarship to study at Zamorano University. Issued by

INSAFORP (El Salvador). Taiwan and Swiss Agency for Development

and Cooperation. 2001-2004

EXTRACURRICULAR ACTIVITIES

Speaker at the Longhorn-IFT Supplier's Night. TX

2011

ESL Program. TX

2010

Preparation Course for the TOEFL. Salvadoran Cultural Center.

2006

Art Club Coordinator. Zamorano University.

2002-2004

OTHER SKILLS

Microsoft Office 2003/2007 (Word, Excel, Power Point, etc), SAP, Internet,

3D Home Architect Deluxe and AUTOCAD.

.

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