Manager Management

Location:

Ocala, FL

Salary:

30.00.00

Posted:

September 16, 2013

Contact this candidate

Resume:

James Torok

**** * ****** ***.

Ocala, Fl *****

Cell: 806-***-****

E-Mail: *******@*****.***

Professional Profile

Accomplished, innovative executive and marketing professional experienced

in high-volume, multi-unit, retail and restaurant operations.

Results-oriented, outstanding problem solver who assumes leadership;

business-savvy visionary driven to succeed with strong

operational/managerial skills.

Selected Career Achievements

Senior level food and beverage management experience at a luxury hotel,

restaurant, country club and catering venue.

Strong leadership skills and abilities to lead a team in the operations,

banquet and culinary departments.

Strong budgetary, forecasting and cost control skills and able to

consistently produce profit expectations.

Able to deal with internal and external customers in a tactful and

diplomatic manner.

I have a knowledge of restaurant and banquet operations to include set-

ups, timing, service styles and creativity with unique service and station

presentations.

Planned and directed the functions of administration and planning of the

Food and Beverage Department to meet the daily needs of the operation.

I also Interviewed, hired, trained, recommended performance evaluations,

resolved problems, provided open communication and recommended discipline

and/or termination when appropriate.with Riverside Hotel and Casino's

twelve food and beverage outlets Laughlin, NV.

Able to clearly describe, assign and delegate responsibility and authority

for the operation of the various food and beverage sub-departments, e.g.

room service, restaurants, banquets, kitchens, steward, etc.

Developed, implemented and monitored schedules for the operation of all

food and beverage sub-departments to achieve a profitable result.

Implemented effective control of food, beverage and labor costs among all

sub-departments at Binions Horseshoe Casino and Hotel for over eighteen

food and beverage outlets Las Vagas, NV.

Made sure all departments abided by all State, Federal and Corporate

requirements pertaining to serving alcoholic beverages.

Assisted managers in establishing and achieving predetermined profit

objectives and desired standards of quality for food, service, cleanliness,

merchandising and promotion.

Made regular reviews and evaluated the degree of guest satisfaction of the

individual restaurants and banquet services. Recommend new operating and

marketing policies whenever declining or constant sales implied

dissatisfaction by the customers; a material change in the make-up of the

customer market; or a change in the competitive environment.

Skill Highlights

. Multimillion-dollar P&L Management, Multi-unit Operation Management.

. Profit and Loss, Profit Generation, Account Management, Administrative

Skills, Analytical Skills.

. Event Management and Promotion, Expense Control, Facility Management,

Fast Learner

. Negotiation Skills, New Business Development, Operations Start-Up,

Organizational Restructure and Change.

. Vendor Negotiations, Vendor Partnerships, Vendor Sourcing.

. Revenue and Market Expansion, Risk Management, Sales and Marketing.

. Core Accomplishments

. Operations Management: Riverside Casino and Hotel, Binions Horseshoe

Casino and Paisano's Italian Restaurant

. Handled all functions related to Food Training and Certification:

. Launched well-received program of professional development courses for

all staff.

. Mentored and coached employees resulting in a 12% increase in

productivity.

AMERICAN PRODUCTION AND INVENTORY CONTROL SOCIETY CERTIFIED Aurora, IL

MATERIAL REQUIREMENT PLANNING CERTIFIED St.Charles, IL

MICROS; MS OFFICE SUITE; WORD; EXCEL; POWER POINT; ACCESS; WINDOWS; SERV-

SAFE CERTIFIED

Professional Experience

May 2011 to Current

Torok Enterprises LLC Auburn, AL

Restaurant Design and Operations Consultant

Observe entire restaurant operation, including P&L financials, kitchen

operation, bar operation, and wait

staff

Make recommendations regarding possible menu changes, interior design

changes, their brand or concept,

food and labor costs, and customer service

Train management and staff to insure they will have the necessary tools to

achieve the goals for better

quality of service and efficiency as well as quality of food prep and

presentation

Work with new owners to help develop concept, food selection, ambiance, and

the daily operations of

business

Initiated, inspired, instituted and monitored, the creation of a new

Italian restaurant with seating capability of 250 seats and complete bar

and lounge. Converted a steakhouse in to a fine dining Italian restaurant,

with over 6900 sq. ft.; creating a venue that is one of the most exclusive

and unique restaurants in southern Alabama. Successfully negotiated a

Redevelopment Grant from the City Council's Business Redevelopment

Department.

January 2011 to April 2011

Holiday Retirement / Harvest Management Salem, OR

Director Sales and Marketing

I initiated inside, and outside sales to build a professional, local

network to help increase occupancy. Developed consultative soft sell

approach with prospective residents, advised and recommended housing units

matching their needs to Holiday Retirements all-inclusive

Independent senior lifestyle. Spearheaded cross-functional initiative to

achieve maximum approval rate for qualified Veterans housing assistance

program.

May 2009 to October 2010

Westwind Enterprises LTD Fort Worth, TX Owner 15 Mobile Home Communities

North Texas District Manager

I am goal oriented with proven, successful experience in Conventional

property lease-up, stabilization and rehab; stabilization and continuing

program compliance; drafting and implementing property repositioning

programs; resident relations and retention; staff recruitment, training,

motivation and retention (award winning teams); property performance and

budgeting; design and successful execution of dynamic marketing programs.

Results driven; achievement determined. Proficient in numerous property

management software programs to include: Yardi Voyager, Rent Roll, One

Site, MRI and AMSI. Further IT skill set includes all Microsoft Office and

MAC iWork functions. The area of coverage was north Texas for total of 1500

mobile homes

June 2007 to May 2009

Dhiraj Investments LaPlace, LA Owners of five Mobile Home Communities

General Manager / Area Manager

I am goal oriented with proven, successful experience in Conventional

property lease-up, stabilization and rehab; stabilization and continuing

program compliance; drafting and implementing property repositioning

programs; resident relations and retention; staff recruitment, training,

motivation and retention (award winning teams); property performance and

budgeting; design and successful execution of dynamic marketing programs.

Results driven; achievement determined. Proficient in numerous property

management software

October 2004 to May 2007

Paisano's Navarre, FL

General Manager

Provided planning, human resources management, and marketing support for

the opening of this popular local restaurant; currently manage all aspects

of daily operation. Supervise up to 25 employees, directing the kitchen,

host, and wait staff. Perform all interviewing, hiring, and training for

new and existing staff members; known as a talented trainer, exceptional

motivator, and articulate communicator. Oversee the creation and

implementation of innovative and effective marketing programs; heavily

involved in the development of all print and radio advertisements.

Negotiated a three-year contract with the local coliseum, launching a

marketing program that includes signage for the restaurant at all coliseum

events, ticket giveaways, joint contests, and other promotions. Was a key

player in the opening of the restaurant, directing equipment purchasing and

setup for the kitchen, developing marketing and promotions for the opening,

and interviewing, hiring, and training the initial staff.

March 1994 to September 2004

Binion's Horseshoe Casino Las Vegas, NV

Food & Beverage Manager

As a member of the management team, my position was instrumental in

developing and fulfilling the short-term as well as long-term goals of the

business and executing the F&B philosophy. My position was responsible for

creating an atmosphere that would inspire guests to return. The above goals

were accomplished by the proper implementation, promotion, and success of

our operations through continual evaluation of the products/services

provided while ensuring effective training of the service teams. I

instilled a strong atmosphere of service excellence in order to promote

self-motivation and redirected performance as soon as discrepancies were

observed/experienced. l developed guidelines and goals within the structure

of the budget, achieved positive results through prudent management

techniques and cost controlling measures. I coordinated and oversaw all

aspects and functions of the restaurants, banquets, and bar/lounges.

January 1992 to March 1994

Riverside Casino and Hoterl Laughlin, Nv