Customer Service Sales

LISSET L. LINARES

**** ******** ***** ***. *** **7. Orlando, FL. 32825.

Ph: 407-***-****

E-mail: *******.******@*****.***

SUMMARY OF QUALIFICATIONS

Highly motivated Bilingual Informatics Professional brings over four years of office customer support experience, working with high volume calls as well as direct customer service practice. Excellent communication with strong time-management and problem- solving abilities. Driven to succeed.Previous experience on property management and housekeeping.

PROFESSIONAL EXPERIENCE

• Venchi Day Spa 407-***-****

Front Desk/Salon Receptionist 03/2013 to 09/2013

Greet customers coming in and providing information about salon services and retail products.

Assist in maintaining reception area and organize salon environment.

Answer phones, book appointments, maintain accounts and public records.

• Balance Staffing 407-***-****

Housekeeper in different hotels and resorts 12/2012 to 2/2013.

• V&J Super Cleaning 321-***-****

Cleaner in Residential Apartments(Deep Cleaning 03/2012 to 11/2012

• Journeys Store 407-***-****

Sales Representative/ Cashier 09/2011 to 2/2012

Seasonal Cashier. Customer Service’s representative. Sales.

• Yunique Beauty Mobil Spa. (407) 924- 3357

Customer Service Manager. 3/ 2011 to 8/2011

Started as a customer service and marketing representative and got promoted within 6 months. Input daily activity into database to track customer reservations and payment activities. Deal with customer satisfaction, and problem solving.

• N & D Rapid Services. Travel Agency 305-***-****

Front Desk and Sales 11/2009 to 2/2011

Performed High level of responsibilities in an effective manner. Proven leadership and work ethic. Able to efficiently manage duties in a fast pace environment.

EDUCATION

Bachelors Degree in Informatics Systems. Havana, Cuba. 2007

ADDITIONAL SKILLS

Computer Proficiency: Programming, Database, Microsoft. Bilingual: Spanish & English. Customer Service Experience. Cash Register. Deep Cleaning.