Gilbert Hernandez
Phoenix, AZ 85035
*.*******@*****.***
To Whom It May Concern:
I'm a 33 year old professional seeking full-time and permanent employment
at a dynamic company I can learn and grow within.
I have a well-rounded experience in various fields, and excel within a
variety of environments. I learn quickly and believe there is nothing
beyond my capability once I have the tools I need. I am goal-oriented and
personally dedicated to achieving as much as possible in my life.
Please, browse my qualifications, work history and education. If you have
any questions you may contact me at *.*******@*****.***.
Thank you for your consideration,
Gilbert Hernandez
QUALIFICATIONS
Several years experience in an office environment working with MS Office
Software
Fork Lift Certified
Varying experience in sales and customer service
Logistics and inventory experience including tracking and updating
inventory locations, identifying products and usage, using FedEx, UPS, DHL
and USPS to ship, receive and track packages.
Managing production schedules including printing and distributing work
orders and following productivity reports.
Leading a team of workers, evaluating performance and goal-setting.
Managing office administration including data entry, bank reconciliation,
filing and miscellaneous clerical duties.
Frequent liaison with vendors.
Varying experience hosting fund raising and promotional events.
Ability to understand and proof-read legal warranties.
Designing identities of new products, planning marketing and tracking their
progress.
Professional Skills:
Knowledgeable in office equipment such as computer, scanner, copier, fax
machine, and multi-line phones.
Well-organized and efficient.
Self-motivated, assertive and can quickly learn new procedures and methods.
Professional demeanor.
Dependable - can work without supervision; able to follow directions, both
oral and written.
Able to work under pressure and meet deadlines.
Excellent critical-thinking and decision-making skills.
Ability to professionally hold subordinates accountable for their
performance and demeanor.
Excels at operating at a fast pace.
Customer-service oriented.
Management Skills:
Evaluating performance of team members, giving positive and negative
feedback, and setting goals.
Coaching new hires and team members while demonstrating consistent
leadership.
Interviewing prospective new hires.
Supervision, motivation, career planning, performance feedback.
Diagnosing and resolving problems within and among work groups.
Designing and implementing rewards systems supporting cooperative behavior.
Demonstrated leadership in leading staff and projects.
Analyzing and monitoring internal processes.
Assigning tasks to staff.
Process/Flow charts and value stream mapping.
Quantitative Skills:
Maintaining low operating costs, cutting expenditures where feasible.
Reducing delinquencies through professional collection procedures.
A/P and A/R, bank reconciliation, ordering supplies and operating a branch
within budget.
Organization of fiscal documents.
Overseeing monthly and quarterly assessments and forecasts of financial
performance against budget.
Preparing yearly audits.
Development of individual program budgets.
Allocation of resources to enable task performance.
WORK HISTORY
Standard Pump Parts - Odessa, TX
2012 to 2013 - Machinist in Training
2012 - Shop Hand
Nina - Glendale, AZ
2008 to 2010 - Assistant Manager of the Corporate Office
2006 to 2008 - Assistant Manager of the West Phoenix Branch
2004 to 2006 - Lead Yard Hand
2004 - Yard Hand
World Wide Security - Phoenix, AZ
2001 to 2003 - Security Guard for AZ State Veterans Home
Tobacco Pipes & Plus - Phoenix, AZ
2000 to 2003 - Store Manager
City Express - Phoenix, AZ
1999 to 2000 - Lumper
Town & Country Auto Upholstery - Phoenix, AZ
1997 to 1999 - Installer
Pierce Distributions - Phoenix, AZ
1996 to 1997 - Sales Associate
FORMAL EDUCATION
AIBT International Institute of the Americas
2001 - 2003 - Associates of Science in Detention and Security - 3.46 GPA
Current Studies:
2013 - An Introduction to Operations Management
Wharton University of Pennsylvania via coursera.org
Certificate of completion will be awarded by Wharton University of
Pennsylvania by November 2013
2013 - An Introduction to Marketing
Wharton University of Pennsylvania via coursera.org
Certificate of completion will be awarded by Wharton University of
Pennsylvania by December 2013
CHARITY
2013 - AZ Zombie Fest
Fundraising
Personal Reference: Korri Butler
2011 - 1st Annual Brides Golf Tournament
Hole Sponsorship
Personal Reference: Kimm Higgins