Customer Service Technician

Dominique C. Monaco

*********@*****.*** ***** S

Painted Vistas way

Phone: 520-***-**** Vail, AZ

85641

Objective: Obtain a challenging position to utilize and increase my

pharmacy experience.

Experience: Clinical research Coordinator/ Pharmacy Technician -

Arizona Clinical Research Center April 2013 - Present

. Organized and performed oncology clinical trails

. Followed strict protocols per study and patient

. Accommodated different patients per protocol and personal

needs.

. Performed lab work and processed labs as indicted per

protocol.

. Mixed chemo drugs/ study drugs as well as transported

medication

Certified Pharmacy Technician - Fry's Pharmacy, October 2006 -

March 2012

. Received and processed prescriptions using appropriate

medical terminology

. Extensive experience with trade and generic pharmaceuticals

. Gained basic understanding of drug interactions

. Experience releasing medical information according to

federal standards

Grand Canyon University Clinical Rotations

. Patient care - Checked on my patients very often, obtained

to their needs. Have dispensed medication, inserted

catheters, given shots, rotated bed ridden patients, and

transferred patients.

. Patient documentation, did patient write ups before

treating my patients, including their medical history,

medications they were taking and the side effects that

could occur.

. Experience with medical computer programs

Education: Northern Arizona University Tucson, AZ

. Bachelors of Science with a major in Public Health, May 2014

Grand Canyon University Tucson, AZ,

. Courses: Nursing 206, CWV 101, Fund 203, Pharmacology, Research in

Nursing

Pima Community College, Tucson, AZ

. Associates Degree Liberal Arts, received December 2010

Certifications: Certified and licensed Pharmacy Technician

CPR Certification

First Aid

Honors: SNA, 2012 Deans Scholarship

Skills: Multitask, Great Customer Service, Friendly, remain calm under

pressure, great computer skills, fast learner, willing to take

on new challenges.

Contact this candidate