Manager High School
Resume:
Margaret Castro
Houston, **073, Texas, US
Mobile Phone: 281-***-****
E-mail: ***********@***.***
OBJECTIVE
To find an employer that will challenge me and allow me to strengthen my experiences. I am also looking for a
position with a well-grounded company that would allow me to grow and advance my career.
WORK EXPERIENCE
Independent Field Appraiser
May 2013- Present
Assured Auto Appraisers of Houston Houston, TX
This position involves direct customer contact to schedule preliminary auto inspections. Estimate vehicles using after-
market, recycled and/or OEM parts. Determine if a vehicle is deemed repairable or a total loss. I also drive out to the
vehicles location to take photos and all identifying photos for the vehicle. I must also determine if there is any
unrelated prior damage to the vehicle & notate that on my preliminary estimate.
Body Damage Manager
August 2009 – February 2013
Hertz Rent A Car Houston, TX
In this position I have prepared body damage repair estimates, inspect repair quality when units are returned from our
vendors. I have also submitted warranty repairs and have experience with turn backs & wholesale, managing 12+
employees. While working with our vendors, I have also negotiated labor rates and repair times. I review the estimate
for accuracy for the damage deletes/salvages and negotiate repairs for the vehicles sent to remarketing for sell.
Microsoft Office Excel, Power Point, Word Processing, Lotus Notes,
Body Damage Manager
November 2006 - August 2009
Vanguard Car Rental USA Inc. Houston, TX
In this position I have prepared body damage repair estimates, inspect repair quality when units are returned from our
vendors. I have also submitted warranty repairs and have experience with turn backs & wholesale, managing 14+
employees. While working with our vendors, I have also negotiated labor rates and repair times. I review the estimate
for accuracy for the damage deletes/salvages and negotiate repairs for the vehicles sent to remarketing for sell.
Sr Estimator
April 2004 - November 2006
Gold Star Auto Paint & Body Inc. Houston, TX
Prepare body damage repair estimate(s), order parts & materials, Payroll, accounts receivable, coordinate rentals &
vehicle drop -off & delivery, prepare supplements, write estimates for State Farm Insurance Co. (Service First
Program), general office & telephone duties, etc. I also managed and assigned repairs to 6-8 automotive body
technicians.
Office Manger / Estimator
November 1998 - April 2004
Santa Ana Auto Body Shop, Inc. Houston, TX
Prepare body damage repair estimates & supplements, general office duties, phone duties, payroll, accounts payable &
receivable, order & inspect parts, inspect repairs for fit & alignment, coordinate rentals & vehicle drop -off & pick -up,
etc.
I also managed and assigned work for 6 automotive body technicians.
EDUCATION
North Harris Community College Houston, TX
Recieved and completed classes for my high school diploma.
CERTIFICATION
ASE Collision Repair and Finish (B Series)
November 2011
I CAR Collision Repair 3000
May 2004
I CAR
SKILLS
Audatex / Shoplink Estimating Program Expert
Microsoft Office Excel Beginner
Microsoft Office Powerpoint Beginner
Lotus Notes Beginner
LANGUAGES
English Fluent
Spanish Intermediate
REFERENCES
Alex Alfaro
Asst. Maintenence Manager, Vanguard Car Rental USA Inc.
Professional
Lisa Graham
Airport Maintenence Manager, Vanguard Car Rental USA Inc.
Professional
Claude Meservey
Corporate Service Operations Manager, Vanguard Car Rental USA Inc.
Professional
Contact this candidate