Customer Service Manager
Resume:
RONEISHAH NIXSON
Apt **
Akron, Ohio
***********@*****.***
Objective
To obtain a position that will allow me to utilize my skills and
qualifications of Customer Service.
Skills Profile
Excellent communication skills
Able to professionally interact with customers
Effective problem solving skills
Able to multitask in a fast pace environment
Telephone etiquette and Office Procedures
Provides excellent customer service
Scheduling
Inventory
Time Management
Able to work with little to no supervision
Great Organizational skills
Customize orders to fit clients request
Receive personal information for appropriate check out
New attractions for upgraded customer services.
Back stock
Label creation
Work History
Dial America Aug 2012 to Dec 2012
Akron, Ohio
Telemarketer
Outbound customers with new promotion for Sirius Satellite Radio
Sign customers up for promotions
Access customer accounts, collect credit card information
Keep customer information confidential
Wal-Mart July 2011 to August 2011
Cincinnati, Ohio
Maintenance
Provided janitorial services to ensure the store remained in the best
condition for customers.
Stock varies areas throughout store
Fold clothes appropriately to stores standards
Kroger June 2010 to August 2013
Cincinnati, Ohio
Back Up Deli Assistant
Place orders
Check out customers
Weekend Set up
Coach all weekend employers
Keep deli prices updated to zone period.
Assist manager with any issues outside her duties
Deli Assistant
Provided customer service in a timely manner per customer order
Maintained a safe and clean working environment
Assisted department Manager in maintaining inventory and marked down items
Produce Assistant
Salad bar maintenance
Slice fruit according to PPST
Bakery Assistant
Order for bakery
Keep bakery products updated
Compete in local stores bake offs
Pen to Paper Productions March 2009 to June 2010
Cincinnati, Ohio
Office Specialist
Schedule phone interviews for Manager and Performers
Make copies, send faxes, make travel arrangements using internet
Register performers and models for music conferences and showcases
Collect fees
Communicated with engineers to ensure equipment works properly prior to
showcases
Assist Mangers, Artist, and Models with all needs before, during, and after
performances
Education
Hughes High School
Cincinnati, Ohio CAMAS (Math & Science)
Basic courses: Math, Science, Communications, Reading, and Art
University of Akron
Akron, Ohio
Biochemistry
Course Work: Reading, Science, Math, Human Relations, Microeconomics, and
more
Achievements/Awards
Dream Big- A small business started by students. I assisted in the
marketing of the business.
Robotic competition- Best Engineer Award for demonstrating outstanding
motives and concepts
NAACP- First Cincinnati African American Math student to compete locally
and nationally in an annual academic competition.
Kroger's Bakery- 85 percent increase in bakery sales for summer 2013
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