Customer Service High School
Resume:
Jolanca I. Clay
Houston, Texas 77004
***********@*****.***
Summary of Qualifications
Skilled in strategic planning and implementation: able to prioritize effectively, multi task,
provide outstanding customer service and achieve objectives.
Education
John F. Kennedy High School
Graduated with Honors – 3.5 GPA
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Diploma received
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Employment History
Forever XXI (Visual Merchandiser) Sept 2012 Sept 2013
Worked with store planning teams to create floor plans consistent with product
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assortments and key initiatives
Presented the store mannequins with the latest fashion
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Merchandised the store for customers to shop comfortably
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Assisted customers as needed
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United States Postal Service (Mail Carrier) Jan 2004 Apr 2011
Sorted mail for delivery, arranging it in delivery sequence
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Delivered mail to residences and business establishments along specified routes by
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walking and/or driving, using a combination of satchels, carts, cars and small trucks
Obtained signed receipts for registered certified and insured mail; collected
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associated charges and completed any necessary paperwork
Turned in money and receipts collected along mail routes
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Returned to the post office with mail collected from homes, businesses and public
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mailboxes
Provided excellent customer service
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Skills
Experienced in Windows
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Proficient in Microsoft word, Excel, Outlook and PowerPoint
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Outstanding computer skills
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Skilled in use of various types of office equipment
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Exceptional interpersonal & communication skills
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References available upon request
Contact this candidate