Joshua Avila
San Antonio, Texas United States 78228
Tel: 210-***-****
Cell: 210-***-****
Fax: 210-***-****
*************@*****.***
OBJECTIVE
To utilize my Customer Service, excellent computer navigation, problem solving and communication skills
to provide exemplary service, and product solutions for every customer. To exceed department goals and
achieve the highest level of performance without sacrificing customer service.
WORK EXPERIENCE
I-Hop, San Antonio, Texas United States 05/2013 - Present
Server - Waiter
Waiter, face to face Customer Service, take meal orders, build relationships by aligning customers with
desired preference of menu items. Answer customer inquiries, resolving problems with the highest level of
satisfaction and professionalism, offering customers services and menu items to best suit their desire.
Create lifelong relationship with customers by exceeding expectations with every interaction. Enjoy
interacting and comfortable building rapport. Passionate about building a positive customer experience.
Luby's, San Antonio, Texas United States 01/2012 - 12/2012
Server - Bus Boy
Face to Face customer service, Interact daily with customer to create lifelong relationships. Address
customer inquiries, Bus boy, Cook, Server, quickly adapt to change, Fill in for others, passionate about
building a positive customer experience with every customer contact.
Bill Millers, San Antonio, Texas United States 06/2011 - 11/2011
Customer Service Floater - Bus Boy
Face to Face Customer Service, Busboy, Meal Orders, build customer relationships with desired
preference of menu items. Answer customer inquiries and resolving problems with the highest level of
customer service and professionalism, interact with Managers, peers and vendors with courtesy and
professionalism. Represent my employer with every Customer contact. Stock, clean and prepare area for
customers. Enjoy interacting and comfortable building customer rapport.
EDUCATION
Thomas Jefferson High School San Antonio, Texas United States 2009 - 2013
2013 High School Graduate
SKILLS
Proficient in Customer Service,Computer Navigation, adapt to fast pace environment, meet deadlines, set
goals, work well with others, negotiate and resolve difference, identify problems, accept responsibility, self
motivated, listen attentively, speak effectively.
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