Engineer Quality

Anca Puscasu

OBJECTIVE: Seeking a position in Quality Engineering Department, in a challenging environment providing opportunities for professional growth and advancement.

SKILLS AND COMPETENCIES

* Engineering Specification Development

* Data Analysis

* FMEA’s, Control Plans, PPAP’s

* Internal audit

* Design Reviews

* Supplier Certification

* Auditing Quality Systems

* ISO/TS 16949-2009

* Advanced Product Quality Planning

* Coaching

* Internal / External Failure Costs

* Waste Identification and Reduction

* Continuous Improvement – « Kaizen »

* Corrective Action Systems

* Error-Proofing

* Customer Focussed Quality – GQTS

* Quality Tools

* Lean Manufacturing

* 5S Concept

* Project lead

* Computer skills includes: Internet / Email, MS Office Suite (Excel, Word, Power Point, and Visio), MS Project, Adobe Photoshop

EXPERIENCE

FENWICK AUTOMOTIVE PRODUCTS, a subsidiary of MOTORCAR PARTS OF AMERICA, Toronto, Ontario

Senior QA Engineer - Team Leader Dec. 2009 – June 2013

* Led the Quality team in development and implementation of policies, procedures and practices to ensure that quality and reliability requirements are established and followed to meet customer requirements

* Developed and maintained specifications and procedures for incoming product inspection, testing results and created presentations for upper management regarding the non-conforming products

* Led a cross-functional team to investigate quality issues and recommend technical solutions for non-conforming products and prioritized the disposition of the non-conforming material (external/ internal)

* Maintained a close communication relationship with suppliers to improve product and customer satisfaction including creating a supplier score card system for regular feedback

* Reviewed and approved supplier’s PPAP for new program launch and engineering changes ensuring compliance to part drawing and engineering specifications and warranty requirements

* Worked with suppliers on quality related issues including root cause determination, corrective and preventative actions

* Reviewed and supported supplier with completion of Process Flow, Control Plan, PFMEA, Capability Studies, Layouts and PPAP

* In charged with PRR answers through the Global Quality Tracking System for GM, and tracking all Corrective Actions related

* Assisted in determining inspection methods and techniques in accordance to facility needs and frequency of applications

* Supported Continuous Improvement initiatives by analyzing monthly warranty returns and develops corrective actions based on the Top 25 defectives and decreased customer warranty return by 5% over one and half year period

* Participated in and supported all continuous improvement and activities by reducing scrap cost with 10% over a twelve-month period

* Led the Quality team in development of: Process Flow Chart, PFMEA, Control Plan, Visual Aids for production support, quality inspection instructions, and quality records

* Assisted all sales representatives with information, demonstrations and presentations as required to bring more customers on board

* Provided organizational leadership for a team of 6 engineers/ technicians through recruitment, team building, training and assessment of Quality Assurance staff to develop a strong functional team

* Evaluated performance of team members, and developed technical training material and goal oriented training courses

* Responsible for office Health & Safety regulation, as specified in "Safety & Environmental Responsibilities -- Office and Production Employees” manual

FENWICK AUTOMOTIVE PRODUCTS, Toronto, Ontario

QA Engineer- Lab Manager Jan.2000 – Dec.2009

* Supervise a staff of 4 engineers/technicians for all daily activities

* Led project on a large-scale involving the transition of manufacturing plant from Canada to Mexico and USA

* Improved quality by maintaining statistical processes and statistical quality control methods (Pareto chart, histogram, fishbone, flowchart, Gantt chart)

* Conducted quality internal audits for QS9000 - ISO/TS 16949-2002

* Assisted in determining inspection methods and techniques in accordance to facility needs and frequency of applications

* Ensured that ECN (engineering change notices: specifications, drawings, etc.) were incorporated and communicated appropriately

* Coordinated warranty failure analysis to identify root cause and issue/ implemented corrective actions on production line Assisted QA Manager to update the Quality Policy Manual, Procedures and Process flows

* Assisted QA Manager in achieving the ISO14001 implementation through the company

* Implemented and maintained quality assurance processes, procedures and standards through training

* Ensured that all quality related documentation and manuals were current and made available to personnel

QA Engineer Feb. 1999 – Jan. 2000

* Developed engineering processes to apply lean manufacturing principles and error-proof the manufacturing function

* Checked and approved all new parts prior to submission according to the latest suppliers PPAP documentation

* Initiated and participated in problem resolution activities/concerns and coordinated documentation as required for both internal and external 8D, PRR actions

* Assisted all sales representatives with information, demonstrations and presentations as required

* Reviewed and determined suppliers’ submission (PPAP) for new programs/ products.

* Assisted production management in establishing and maintaining process control charts/ documents which led in the resolution of manufacturing quality issues

NATIONAL BANK OF ROMANIA, BRASOV, ROMANIA 1990 – 1998

Analyst Engineer for Precious Metals

* Conducted testing/ inspections of products in accordance with law requirements

* Responsible for the testing and application of government mandated certification mark on all products manufactured from precious metals in Brasov county and surrounding counties.

* Improved existing products, using analytical techniques, to better meet customer requirements

* Controlled and improved the salvage and recycling process of precious metals used in all manufacturing across county of Brasov

EDUCATION AND PROFESSIONAL DEVELOPMENT

* B.Sc., Mechanical Engineering, – University of Brasov (1990)

* AutoCAD, Auto LISP Release 12 – University of Brasov (1997)

* PC / LAN Engineer Diploma - PrimeTech Institute of Toronto (1999 – 2000)

* Certificate in ISO/TS16949:2002 System Implementation (BRC-Oct.2003)

* Certificate in ISO/TS16949:2002 Internal Auditor (BRC-Jan.2004)

* Certificate in Process Mapping and Analysis (GRT-Jun.2005)

* Certificate in Process Approach Auditing and Refresher (GRT-Aug.2005)

* Business System Analyst - Information Technology Institute of Toronto (Sept.2005)

* Certificate in Root Cause Problem solving 8D (GRT-Dec.2005)

* Certificate in Quality Automotive Core Tools Training Course (APQP, FMEA, MSA, Control Plans, Systematic Problem Solving (8 D’s) and PPAP) – TUV Academy, Toronto (2007)

* Emergency First Aid and CPR/AED level C

AWARDS

* Awards of excellence for outstanding academic performance in the PC / LAN Engineer – Apr.2000

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