Misael Rodríguez Cuadra
*ra de Turabo Gardens Calle ER 1228
Caguas, PR 00725
Tel. 787-***-****
********@*****.***
Summary of Qualification
E mpowered Professional, with knowledge in computer systems, networks, data entry in
office, Excel and PowerPoint, knowledge in SAP Data System and specializing in Trainer of
T rainer and implement SAP System. Worked in SAP Specialist Support in all area involves
t he SAP and modules. Created Training of the SAP for all Departments. With over seven
years of experience in the Pharmaceutical Industry and procedures and Hands on
experience in areas such as Manufacturing, Compression, Warehouse among others.
Focused in complying with Good Manufacturing Practices and CFR 21 regulations with in
depth understanding of FDA compliance requirements. Self starter in team work oriented,
Support in solver problem in all process, ability to worked with people under stressful,
challenging situation and able to in fluenced in others. Proven supervisory skills, fast
learner and able to handled and prioritize multiple task in a high pressure environment,
certified as Train the Trainer. Bilingual in Spanish and English and Knowledge in IT
Department and Help all department in how used corrected all systems in your computer
for your benefits in the work area and I have experiences in configure windows xp,
W indows 7 and Windows 8 and I worked in all assignments references in IT Department
and created new account in Active Directory.
Professional Experiences
Reliable Financial San Juan, Puerto Rico July- September 2013
IT Consulting Department
. Help Desk Support all department
. Systems Remote Dame Ware
. Active Directory Unblock and Reset password
. Created Ticket in Foots print and Remedy Ticket
. Configured Preference Printer
. Configured Outlook email
. Software Configuration
. All Support in Technical area.
Mylan Pharmaceuticals Caguas, Puerto Rico 2009 – 2012
IT Computer Sciences and SAP Specialist Support
. Created / presented Training materials for upgrade
. Provide Support in all area in SAP
. Involved in over the implementation of the System in the Company
. Developed all training material and Presentations in all Department
. Trained and advised team members on SAP
. Gathered system requirements for End User to Super Users and designed and implemented training
. Troubleshoot Basis problems
. Established Cycle Count of Inventory Procedures in SAP
. Reconciliation of Accounts and addressing errors entered in SAP
. Provided support to Auditors with necessary downloads of information and reports
. Changed Configuration for executing a Cycle count and frequency in SAP
. Verified all movement in SAP for Warehouse Department
. Worked in Physically Inventory for support in SAP
. Created Supervisor Training in SAP
. Improved Help desk in Windows 7
. Supported in Laptop Repair and Desktop and Telephone
. Verified all network area
. Created new user in Active Directory
. Used Excel, Power Point, Visio for created training and Report
. Changed backup cassette in the server
Mylan Pharmaceuticals Caguas, Puerto Rico 2006 To 2009
Manufacturing Operator
. Adhere to Plant safety policies and procedures
. Documented process steps on appropriate batch documentation
. Responsible for maintaining a safe work environment, working safely and accountable for supporting
all HSE Corporate and Site Goals
. Executed written instructions that detail operation of the process
. Executed new RD Project in manufacturing Process
. Collected data used to monitor and troubleshoot the process
. Identified abnormal processing conditions and escalate appropriately
. Placed daily emphasis on meeting production standards, achieved product quality standards and
maintained a safe and sanitary environment
. Know and follow GMP practices, safe work habits, plant dress code, hygiene standards and
housekeeping requirements unique to the work area and job classification
. Setup, operate, and clear line equipment and/or ancillary support equipment to meet efficiency
expectations
. Trained others to setup, operated and clear line equipment
. Performed proper lockout/tag out procedures in compliance with plant and OSHA guidelines
. Performed light-duty maintenance work in area and assist maintenance or other team members in area
. Performed general housekeeping by keeping work area cleaned and orderly
. Certified in OSHA procedures
. Certified in GMPs Procedures
Education
National University
Bachelor Degree Information Technology Present
Huertas Junior Collage Caguas, Puerto Rico 2009 - 2011
Associate Degree Computer Sciences
Certified Trainer of Trainer 2010
Growing Coaching & Consulting