Quality Assurance Project

IAN JABLONSKI, PMP, CSM, ITIL

917-***-**** *************@*****.***

http://www.linkedin.com/in/ianjablonski

SENIOR INFORMATION TECHNOLOGY PROFESSIONAL

Successful track record of developing, implementing and managing technical and business

solutions in the Financial Services Industry while ensuring completion on time, on budget,

on scope, with high quality in rapidly changing, complex environments. Experience in

Waterfall, Iterative, Agile / Scrum methodologies complimented by expertise with Internal

Audit, SOX, PMP, SDLC, ITIL, CMMI Level 3, and Six Sigma Lean best practices.

Strong presence and credibility with management, employees, customers, and business

partners a nd proven success partnering with stakeholders to deliver a wide variety of

systems spanning eTrading, Brokerage, Banking, Insurance, Procurement, Legal and

Compliance, and eCommerce.

Proven leadership and experience in building relationships with business areas, project

planning, financial management, quality management with Global experience, multi-cultural

sensitivity and the ability to manage talented professionals from diverse geographies and

cultures.

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Project Management Professional, (PMP) Program Management

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Certified ScrumMaster, (CSM) Outsourcing / Vendor Management

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Six Sigma Lean Black Belt Process Improvement

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ITIL 2011 Foundation Governance

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SDLC Quality Management

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CMMI Level 3 Metrics Driven

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Sox Compliance Waterfall, Iterative and Agile / Scum process

PROFESSIONAL EXPERIENCE

AXA EQUITABLE, JERSEY CITY, NJ – (A CMMI Maturity Level 3 Organization) 1999 - 2013

Information Technology Director

• Manage multiple teams concurrently delivering large complex IT projects involving multiple vendors,

consultants, leading edge technologies, with substantial risks to the business, through all phases of SDLC

from Initiation through Closure with FTEs and Onshore and Offshore Vendors.

• Skilled at managing, developing, mentoring, and motivating Programmers, Systems Analysts, Business

Analysts, QA Analysts, and Designers, across multiple locations in cross functional matrixed environment.

• Proven financial skills to effectively develop and manage and control budgets, time, and costs through

duration, sequencing, schedule development and control, resource planning and budget control using

various Project Management tools and methodologies while estimating the financial impact of alternatives.

• Coordinate participation of different technology and business groups to conducts needs assessments,

interview and gather requirements to ensure they are clear, concise, unambiguous, and properly address

business needs.

• Develop and maintain detailed project plans, coordinate project resources, track milestones and

deliverables, provide scope management and change control, evaluate risk and manage issues, develop

test plans and oversee user acceptance and vendor management, monitoring and control execution to

ensure projects are completed on time and meet all business and system requirements.

• Manage risk through identification, assessment and mitigation techniques. Controls scope with control

procedures in conjunction with the Change Approval Board.

• Participate in Continual Improvement initiatives through the use of metrics and root cause analysis to

remove waste through the use of automation and process improvements. Develop, implement and maintain

policies and procedures to support Centers of Excellence, ensure CMMI Level 3 compliance, and

adherence to Service Level Agreements.

• Excellent communication and interpersonal skills with the ability to work with all levels of the organization, all

IT disciplines, and all business areas. Reports on the status, issues, key activities and any changes to the

charter of the overall project. Identifies and communicates resource conflicts. Provides presentations on

project updates, project cycle, and expected results.

• Extensive experience in managing Quality Assurance, test planning, defect management, quality

management, User Acceptance Testing and signoff.

Ian Jablonski 917-***-**** *************@*****.*** Page 2

• Extensive experience offshoring and managing vendors: AMS, Diamond, TCS, CSC, Cognizant, and

CapGemini.

• Expert in the use of project management tools, techniques, and practices with HP PPM, MS Project, and MS

Office suite.

• Authored several RFPs and played key role in the overall review and selection process.

• Extensive experience with New Business and policy admin systems from CSC including wmA, csA, nbA,

and Vantage One.

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• Selected Accomplishments:

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• 403(b) Compliance - Managed system modifications to address 403(b) IRS regulations for a CMMI Level 3

Organizational Unit (OU) Focus Area Project for SCAMPI A, B and C. $1.2M spend.

• Agent Licensing and Appointments - Improved data quality and approval time of agent’s license or appointments

through integration with the National Insurance Producer Registry and The Depository Trust & Clearing Corporation

• Myretirementshop.com - Developed an on-line destination offering one stop financial and lifestyle resources for pre-

retirees and retirees (45-65), over $1.5M spend 50% onshore / 50% Offshore, integrated with over 20 third party

content providers. Winner of the AXA Global Innovation Awards, 2009.

• Broker Dealer Outsourcing – Key in the outsourcing of AXA Equitable's Broker Dealer Operations to LPL Financial.

$17M IT spend. Responsible for the Data Conversion for the book of business, Requirements and Quality Assurance

of 45 work-streams across 5 companies, 7 locations, with 150 matrixed reports.

• Broker Dealer Surveillance - Responsible for the implementation of SunGard’s Synapse Surveillance System; $2.4M.

Managed the Business team, IT team, and SunGard Expert Solutions to deliver enhanced compliance and supervisory

functionality, minimize integration points and consolidate books of record.

• Sourcing and Procurement - Responsible for various initiatives supporting the Sourcing and Procurement Group with

negotiable spend of $132M.

• Legal and Compliance - Managed development and support of systems for Email Retention and Surveillance.

o Program Manager, eBusiness – Managed construction of several web-based apps used by 500,000+ clients.

AXA Advisors Brokerage Accounts –20,000 brokerage account holders access to portfolio balances, trade equities,

obtain real-time quotes, historical information, reports and charts. EQAccess - over 130,000 Life Insurance

policyholders and Annuity contract owners to receive account balance and unit value information, receive performance

information, perform transfers between different investment options. EQSponsor - over 9,000 401K plan

administrators view participant information, plan assets and loan balances, and participant status. EQAccess Broker

View - 10,000 registered representative’s access to their book of business. AXAOnline.com consolidated account

summary - Aggregated data in portlets from AXA’s Life Annuity and brokerage offerings for clients to view their

entire AXA portfolio on one page. Online Bill Payment and Presentment - Managed PayTrust to implement a bill

payment and bill presentment center which allowed clients to view their bills online and use any bank or brokerage

account to make electronic payments.

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CREDIT SUISSE FIRST BOSTON (CSFB), New York NY

1991 – 1999

Vice President, Global Website Management - 1995 – 1999

• Managed a cross-functional team of professionals to deliver web based solutions from requirements through Quality

Assurance for over 150k pages across 120 sites within a “just get it done” culture

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Assistant Vice President, Interactive Media - 1991 – 1995

• Managed team of interactive developers in creation of multimedia productions for events with audiences up to 400

EDUCATION

Bachelors Degree, New York Institute of Technology, Dean’s List, Academic Scholarship

CERTIFICATIONS

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• Project Management Professional, (PMP) ITIL 2011 Foundation

• Certified ScrumMaster, (CSM) Six Sigma Lean Black Belt

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