Customer Service Representative

Joseph Gilbert M. Penaranda

Carmella Valley Homes Blk. 1 and 2 Lot 9 and 10

Silay City, Negos Oddicental

Email address: ********@*****.***

Cellphone: 092********/ 034-*******

Objectives:

Any position available

Educational Background:

Elementary Level: Year

Morning Star Monterssori School Inc. 1993-2000

Highchool Level:

Rural University of the Philippines 2001-2004

Don Felix Montinola Memorial College 2004-2005

College Level:

University of St. La Salle-Bacolod 2005-2007

Informatics 2007-2010

STI College Main- Bacolod 2010 - 2013

Employment History:

Customer Service Representative - Handle customer inquiries, complaints,

billing questions and payment extension/service requests. Calm angry

callers, repair trust, locate resources for problem resolution and design

best-option solutions.

1. KGB Philippines

January 15, 2007 - October 9, 2012

Directory Phone Assistance

2. Sugbahan sa Kinse

June 7, 2010 - June 30, 2011

Store Manager- Family Business

3. Focus Direct

June 5, 2011 - August 30, 2012

Customer Service Representative

4. Convergys Corp

Technical expert

References:

Google.com.ph

Contact this candidate