Manager Active Directory

***** ****** ******* ***** *******@*****.*** Cell: 317-***-****

Fishers, IN 46038

Tyler McCoy

IT Manager I ndianapolis, IN April to Sept 2013

Professional

• Start and build up an internal IT department by hiring in full time interns

Experience

• Perform code modifications and updates using Visual Studio 2012 for VB, VB.net,

Midwest ASP, ASP.net, C#

Toxicology • Maintain and develop databases, tables, queries, and stored procedures for SQL

Server 2008

Services • Introduce VmWare ESXi to replace out old physical servers

• Interview and determine best choice for business needs for outside IT consultants

• Develop strategy to migrate two separate Windows domains into one domain

• Document and develop flow charts of current and future business processes that

interact with technology in the company

• Develop scripts to export client data from our databases to external client’s sites

• Perform company IT security audit to help protect client’s personal data

• Manage company external internet proxy for end users

• Perform tier III help desk support while managing ticket assignments for employees

that I manage

• Install and maintain multiple Microsoft Server 2003, 2008, and 2008 r2 within

company

• Maintain Barracuda spam and virus firewall

• Install and maintain Symantec Backup Exec 2013

• Purchase manager on all electronic purchases for the entire company

• Manage point to point Cisco VPN between multiple sites

System Administrator I ndianapolis, IN Sept to Dec 2012

• Maintain 18 Servers of which 12 servers were virtualized with VmWare

• Develop powershell scripts to automate back ground processes that were being

done manually

• Maintain NTFS file server and setting up security permissions

• Develop process and deploy pc’s that were sent out to client for document imaging

• Develop process of capturing data for electronic archiving on client pc’s

Field Service Technician Indianapolis, IN March to Sept 2012

• Maintain total of over 200 workstations for different small businesses in the metro

One View area

• Setup and maintain multiple print queues for multiple clients

• Implement multiple Microsoft Small Business Server installations

• Document networking info for small business clients

• Visit clients onsite for server maintenance

• Remotely maintain over 90% of servers and workstations

Network Administrator Indianapolis, IN May 2010 to June 2011

• Install new or upgraded thirteen servers with Microsoft Server 2008

• Setup group policy objects within Active Directory 2008

• Windows 7 migration on workstations and company laptops

Byte Café Inc. • Maintain and install three Microsoft VPN Services

• Install and maintain four Microsoft DHCP/DNS servers

• Install Three VmWare ESX installation and maintenance

• Deployment of over 100 workstations

• Maintain 120 windows XP workstations and 20 Windows 7 workstations

• Migrate from Exchange 2003 to Exchange 2007 and maintain new server

• Symantec Endpoint virus scan server setup and workstation deployment

• Setup Symantec Backup Exec across multiple sites for nightly and archival

backups

• VPN management connections for four sites across the USA

• Install and maintain file and print services in server 2003 and server 2008

Gibraltar

• Quoting out bids for projects that range up to $30,000

Remembrance • Reduce IT expenses by over 10% by purchasing from another IT vendor and

purchasing items in bulk

Services

• Perform site survey and upgrade wireless in four building to 802.11n

• Document imaging database installation with Intact software from Sharp

• Provide improvement to audio and video hook ups for live funeral services

broadcasting from the internet

• Setup Windows 7 deployment services for pc images via server 2008

• Install and maintain Windows XP image deployment by Symantec Ghost

Network Administrator Newport, RI March 2007 to July 2011

• Supported 22 servers ranging from Windows NT, Server 2000, Server 2003, and

Netware

• Install and support 60 Windows XP workstations

• Maintain and setup new Groupwise email services

• Install, maintain, and made recommendations on phone routing for all departments

using VoIP Shoretel phone system

• VPN Maintenance via Sonicwall for four remote sales agents and one independent

site

• Responsible for all IT purchases equipment and yearly budgeting

• Team leader for server room power and cooling design and security

• Setup Workstation image deployment and updates using Altaris

• Redesigned Windows Active Directory in server 2003

• Manage HP ProCurve switch

• Test new software before deploying to all end users workstations

• Install and maintained two Microsoft Server 2003 terminal services

• Install and manage Symantec Corporate Virus Scan service

• Team leader for all IT process documentation and inventory of all IT assets

• Document server room infrastructure using Microsoft Visio

• Document and deliver all end user procedures and help documents

• Maintain internal and external DNS

• Register and maintain multiple domain names for websites

• Keep track of all IT warranties and make recommendation to the owner of the

WIMCO company on what equipment warranty needs to be extended instead of purchasing

new equipment

• Manage IT consultants when a specialized service is needed by the company

• Develop and respond to all IT server notifications via blackberry phone 24x7

• Develop and maintain security permissions for all users

• Deploy and manage login scripts in Active Directory

• Deploy and manage remote conference meetings

Remote Technical Support North Kingstown, RI June 2006 – March 2007

• Technical support for customers over the phone for battery backups and smart ups

• Battery backup infrastructure support and designs

• Silver certified by American Power Conversion

American Power

Conversion

Purdue University West Lafayette, IN

Education

Bachelor in Networking Engineering Technologies May 2006

Associate Degree in Computer and Information Technology Dec 2004

Specializing in database and software development

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