DESKTOP AND NETWORK SUPPORT ENGINEER [pic]
B.E (ELECTRONICS AND COMMUNICATION ENGINEERING) +1 year 3
months EXPERINECE (DESKTOP AND NETWORK SUPPORT ENGINEER in LOGIC
INFORMATION SYSTEMS, CHENNAI-102)
Ashok Kumar
S/o Natarajan
Email ID:****************@*****.***
20B,machampalayam road
Mobile no: +91-900*******
sundarapuram
Coimbatore
OBJECTIVE:
To use my skills, experience and adaptability to obtain a systems
administration position where I am constantly challenged. My greatest
strength is my ability to walk into a new Environment and be functional
immediately. I am quick to learn and adapt to new situations,
Configurations and technologies.
ACADEMIC RECORD:
B.E (ELECTRONICS AND COMMUNICATION ENGINNERING)
Jayaram College of engineering and technology (2007-2011) - Trichy
WORKING EXPERIENCE:
From Apr 2013- to July 2013
Desktop & network support engineer-Logic information systems, Chennai
Job Profile:
> Install, configure and fix issues in windows operating systems like
windows XP, windows 7 and windows 8.
> Check and fix hardware issues in Laptop, Desktop computers and All-in-
one systems.
> Install and configure Cisco switch (catalyst 2960 series) and wireless
router (3800 series), modem (E1200).
> Check and handle problem in Internet connectivity through firewall.
> Install and configure Active directory.
> Create users, login scripts and give privilege to the users in active
directory.
> Check and fix network connection problems.
> Check Symantec Endpoint protection console manager (version 12.1) and
clear virus in client systems.
From Feb 2012-Feb 2013
System administrator - String real estate information services (BPO),
Chennai.
JOB PROFILE:
> Handle servers like web server, Antivirus server, Camera server, FTP
server,DNS server,Storage server.
> Install, Configure network printers.
> Maintain and check data center room temperature periodically.
> Attend client calls, reply mail and respond tickets in helpdesk tool
(spice works).
> Take backups in Tape/DVD from data storage server on monthly basis.
> Periodically check and preserve camera logs in server.
> Block sites for the user and create rules in Firewall.
> Maintain and troubleshoot issues in voice line connections having
EPABX system.
> Maintain Logs and control the Bio-metric access device.
KEY SKILLS:
PC and laptop hardware support, Microsoft outlook and Outlook express,
Network Printer, Antivirus (Kaspersky antivirus, Symantec Endpoint
protection console application manager(Version 12.1)),Cisco products
(Switch and Routers),WLAN,LAN,DNS Server, Active Directory,VPN,Firewall
Operating system:
Windows xp, Window 7, Windows 8, Windows server 2003, 2008.
Language known: Tamil, English
Current CTC: 1,92,000 per anum.
PERSONAL DETAILS:
NAME : N.Ashok Kumar
D.O.B : 31.05.1990
FATHER NAME : Natarajan
MARTIAL STATUS : SINGLE
PERMANENT ADDRESS: 20B,machampalayam road
sundarapuram
coimbatore
DECLARATION:
I hereby declare that above mentioned details are true to the best of my
knowledge and belief.
Yours Truly