India Cummings
Ashburn, Va 20148
OBJECTIVE
To enhance the skills I already have and to obtain and learn new skills. I am an experienced clinical coordinator, with in-depth knowledge of EMR and medical billing. Skilled in office management, communication, problem solving. Experienced in providing a high level of patient satisfaction, BLS CPR certified.
SKILLS
• Conversational Spanish
• BLS CPR certified
• Microsoft Office
• EZ Claim Insurance/ ENS Insurance
• Officemate
• Cerner
• Medical/Pharmacy terminology
• Knowledge in medical billing and insurances
• Various fax and copier machines
WORK HISTORY
Gastroenterology Associates PLLC Leesburg, VA 04/2013- 8/2013
Surgical Scheduler/ Office Manager
• Obtain patient history and insurance information.
• Schedule patients for surgical procedures
• Obtain authorizations for radiology, endoscopies, and medications
• Scheduling Liason for Hospitals and surgery centers
• Prepare and scan medical charts for EMR system
• Perform data entry and processing
• Maintain medical records
• Delegate responsibilities
• Obtain Vitals, Medical & Social History & Medications
• Develop, implement and maintain office policies and procedures
• Train new hires
• Maintain inventory for office and medical supplies
• Collect and process payments
Dr. Joanna Barnett & Associates Dulles, VA 04/2003- 04/2013
Office Manager /Optical Assistant
• Obtain patient history and insurance information.
• Supervise staff of 4.
• Meet and greet patients.
• Answer incoming calls.
• Schedule, cancel, and confirm patient appointments.
• Responsible for training new hires.
• Generate, verify, and process medical insurance forms.
• Maintain inventory for office and medical supplies.
• Collect and process payments.
• Operate Humphry FDT, visual field, GDX, Optos, and Visucam Pro
• Perform I & R training for new contact lens wearers.
• Clean and maintain a healthy work environment in accordance to OSHA regulations.
• Medical billing and follow up on denial claims.
• Generate patient receipts and bills after billing the insurance.
Children’s National Medical Center Fairfax, VA 3/2007- 06/2012
Clinical Operation Representative II
• Work directly with the Chief of Ophthalmology
• Registration of patients.
• Verify insurances.
• Collect copayments and past due monetary amounts
• Assist doctors as well as patients with scheduling of appointments.
• Aide in flow and communication between clinical staff and the patients as well as the doctors.
• Organize and come up with new ideas to better run a more efficient clinic.
• Obtain pre-authorizations/referrals for certain procedures needed for our facility.
• Train New Cor Staff
• Discretely handle patients complaints
• Back-up to Senior Cor supervise staff of six or more.
• Maintain a clean and healthy work environment in line with JACHO rules and regulations
• Work on special projects to aide in the quality of care given at our facility.
• Aide in the service Excellence here at Children’s National
• Work with multi-specialties daily (orthopedics, urology, ophthalmology, plastic surgery, general surgery, PT, OT, Physical Medicine & rehabilitation)
EDUCATION
Herndon High School 2001-2005
Herndon, VA
• Advanced HS diploma with Honor and Business Seals GPA of 3.4
University of Phoenix Present
Main Campus, VA
• Enrolled in Associate Degree for Healthcare Administration GPA of 3.0