Nagar, Velachery,
Chennai- 600 042
Cell: +91-984*******
***********@*****.**.**
CAREER OBJECTIVE:
I believe in hard work, sincerity and dedication. I possess the willingness
and ability to learn and I believe in being a lifelong learner. I get along
with the best of terms with almost everybody, which has proved to be an
asset in my professional and personal life.
SUMMARY
V 10 years 8 months of experience in IT industry; involved in Managerial
activities, Analysis, Design, Development, Maintenance, Reporting,
Testing and Database Design.
V Excellent technical knowledge of UNIX, TERADATA, Teradata Utilities, SQL,
COBOL, CICS JCL, DB2, VSAM, MVS.
V Performed various roles including Project Manager, Onsite Coordinator,
Programmer and System Analyst, Module Leader, Configuration Manager (CM),
Software Quality Assurance Analyst (SQAA).
V Led a 9-member team in all the stages of Software Development Life Cycle
Activities (SDLCA).
V Excelled in translating Functional Specifications into Technical Design
while working at offshore location - Infosys Technologies Ltd, Chennai,
India.
V Well-versed in drawing Process Flow and Work Flow diagram by using
Microsoft Visio. Worked in process flow analysis and design of entire
Standard Software process for Bank of America.
V Acquainted with SEI-CMM Level 5 Standards and Processes; Effort
Estimation, Effort and budget Tracking, Knowledge Management, Quality
Management.
V Ability to work in the demanding situations and performing multiple
tasks. Worked as a Production Support Manager for ADIM (Associate Data
and Information Management) in Bank of America.
V Ability and willingness to work in new technology.
V Excellent communication and interpersonal skills.
SKILLS
Programming Languages SQL, COBOL, CICS and JCL
Operating System MVS, TSO
Debugging Tools XPEDITER
Databases TERADATA, DB2, VSAM
Utilities Teradata Utilities, DB2 Utilities
Operating Systems UNIX, MVS, OS/390, Windows 95/98/2000/NT/XP
Management Tools Extensive experience in MS-Office products like MS-
Project, MS-Word, MS-Excel, MS-PowerPoint, and MS-
Visio.
OTHER ACTIVITIES
V Active participant in Knowledge Management.
V Conducted training sessions in Quality Process flow for other accounts.
V Prepared BVA (Business Value Asset) to produce value add while working in
ADIM.
WORK EXPERIENCE
Infosys Technologies Ltd. (NASDAQ: INFY), Client: AT&T
Project: EDW DBA Support (AT&T)
Client: AT&T
Duration: 18 Months (Feb 2012 - Till Date)
Team Size: 2
Technologies: Teradata, UNIX
Description:
AT&T is one of the Leading Telecom Company. This warehouse contains data
for SBC customer, billing, usage, marketing, products, reference, service
orders and networks. We provide DBA support to the client via highly
skilled/certified professionals to achieve client satisfaction.
DBA Support for Enterprise Datawarehouse -
a) User/Session Administration
b) Query Performance Tuning
c) Space Analysis
d) Backup/Recovery of the Data Bases
e) Developing and Implementing EDW Process Improvements
f) Data administration
Data Modeler Support for New/Old EDW -
a) Data Modeling for EDW
b) Data modeling support for Existing EDW
Role: Project Lead
> As a Project Lead, I was responsible for gathering inputs from the
client and transforming them into technical design.
> Handling DBA support activities.
> Helped team members in resolving business issues.
> Involved in Project Management that includes Schedule Tracking, Budget
and Effort Tracking, Scope Definition, Requirement Management,
Preparing proposals, Estimation for Datawarehouse applications,
Knowledge Management and Quality Management and well expertise in
preparing Metrics and Milestone Reports, Invoicing, Status Report,
Raising Change Orders for new resources, Allocation and Confirmations,
BVA (Business Value Asset), i-Trim.
Infosys Technologies Ltd. (NASDAQ: INFY), Client: Standard Chartered Bank
Project: Retail Loan system (Scope International)
Client: Standard Chartered Bank
Duration: 3 Months (Oct 2011 - Jan 2012)
Team Size: 21
Technologies: COBOL, CICS, JCL
Description:
Retail loan system project involves loan creation and handles maintenance
support, minor and major enhancements Group of Standard Chartered Bank.
Typically we handle online changes with the existing online loan screens as
requested by the associates of the bank. In case of major enhancements and
stand-alone projects, it would involve a detailed requirement analysis and
design phase, followed by the build, testing, implementation and support.
For maintenance requests and minor enhancements, the project will be
executed with a relatively shorter requirements and design phase followed
by build, testing, implementation and support.
Role: Project Lead
> As a Project Lead, I was responsible for gathering inputs from the
client and transforming them into technical design.
> Estimating, Coding, Analysis, Independent review, Documentation, Unit
Testing, Regression Testing and Support.
> Took the bottom line responsibility for implementation and post
implementation support.
> Helped team members in resolving business issues.
> Involved in Project Management that includes Rate Card workings,
Schedule Tracking, Budget and Effort Tracking, Scope Definition,
Requirement Management, Skill and Knowledge Management and Quality
Management and well expertise in preparing Metrics and Milestone
Reports, Invoicing, Status Report, DLC report, Monthly report, Raising
Change Orders for new resources, Allocation and Confirmations, BVA
(Business Value Asset).
Infosys Technologies Ltd. (NASDAQ: INFY), Client: Bank of America
Project: Finance - GeSA Autosys
Client: BANK OF AMERICA
Duration: 8 Months (Feb 2011 - Oct 2011)
Team Size: 14
Technologies: UNIX, Autosys
Description:
Fesco-Exult Resource pool project handles maintenance support, minor and
major enhancements and independent projects for the Global Human Resources
Technology Group of Bank of America. With Bank's Merger with MBNA, the
resulting support and project activities for the Global Human Resources
Technologies is also handled by this project. Typically we handle daily
requests requested by the associates of the bank. In case of major
enhancements and stand alone projects, it would involve a detailed
requirement analysis and design phase, followed by the build, testing,
implementation and support. For maintenance requests and minor
enhancements, the project will be executed with a relatively shorter
requirements and design phase followed by build, testing, implementation
and support.
Role: Project Lead
> As a Project Manager, I was responsible for gathering inputs from the
client and transforming them into technical design.
> Estimating, Coding, Analysis, Independent review, Documentation, Unit
Testing, Regression Testing and Support.
> Took the bottom line responsibility for implementation and post
implementation support.
> Helped team members in resolving business issues.
> Involved in Project Management that includes Schedule Tracking, Budget
and Effort Tracking, Scope Definition, Requirement Management, Skill
and Knowledge Management and Quality Management and well expertise in
preparing Metrics and Milestone Reports, Invoicing, Status Report, DLC
report, Monthly report, Raising Change Orders for new resources,
Allocation and Confirmations, BVA (Business Value Asset).
Project: FESCO-Exult Resource pool
Client: BANK OF AMERICA
Duration: 50 Months (Nov 2006 - Jan 2011)
Team Size: 9
Technologies: Teradata, TOAD (Oracle), MS Access and Tesseract (Mainframe
Application)
Description:
Fesco-Exult Resource pool project handles maintenance support, minor and
major enhancements and independent projects for the Global Human Resources
Technology Group of Bank of America. With Bank's Merger with MBNA, the
resulting support and project activities for the Global Human Resources
Technologies is also handled by this project. Typically we handle daily
requests requested by the associates of the bank. In case of major
enhancements and stand alone projects, it would involve a detailed
requirement analysis and design phase, followed by the build, testing,
implementation and support. For maintenance requests and minor
enhancements, the project will be executed with a relatively shorter
requirements and design phase followed by build, testing, implementation
and support.
Role: Team Lead
> As a module lead, I was responsible for gathering inputs from the
client as well Onsite coordinator and transforming them into technical
design.
> Coding, Analysis, Independent review, Documentation and Unit Testing.
> Took the bottom line responsibility for implementation and post
implementation support.
> Helped team members in resolving business issues.
> Involved in Project Management that includes Schedule Tracking, Budget
and Effort Tracking, Scope Definition, Requirement Management, Skill
and Knowledge Management and Quality Management and well expertise in
preparing Metrics and Milestone Reports.
Project: Bank of America, Risk Technology Group.
Client: BANK OF AMERICA
Duration: 10 Months (Jul 2005 - Apr 2006)
Team Size: 6
Technologies: MS Office, MS Project Plan and MS-Visio
Description:
This project supports CS BTG (Corporate Staff - Business Technology Group)
Division of Bank of America to attain process adherence goals as per CMM
model and Six Sigma standards. This project helps Bank of America through
process definition and process consultation to achieve quality in their
project related processes.
Infosys provides process consultation mainly through document review and by
conducting primary audit. The scope of work of this project revolves round
preparing checklist, templates for carrying out reviews and audits on
different product and processes. Templates and Checklists are prepared as
per the guidelines defined by Bank's technology and operations group. The
discrepancies found during reviews and audits are reported in defect log or
non conformance reports for further resolution. Once the defects are
resolved they are again sent to offshore to verify proper closure.
Role: Onsite Coordinator & Team Lead
> As an Onsite coordinator, I was responsible to communicate more about
the quality process from business perspective.
> Review of the documents, Audits, Final Inspection.
> Prepared URR (Unified review Report), Audit Checklist, and Documented
process flow.
> Conducted sessions on CMM and Six Sigma process flow.
> Took the bottom line responsibility for conducting sessions (across
the clients) & followed up the quality process among the teams.
> Helped team members in resolving business issues.
Project: Bank of America Consumer Real Estate Fulfillment
Applications
Client: BANK OF AMERICA
Duration: 6 Months (Jan 2005 - Jul 2006)
Team Size: 7
Technologies: JCL, COBOL, CICS, EASYTRIEVE, SYNCSORT, VSAM
Operating System: MVS, TSO
Description:
This project deals with maintenance of Bank of America Consumer Real Estate
Fulfillment applications. The Consumer Real Estate division of Bank of
America is a trusted partner for navigating home exchange, home ownership
and home improvement. CRE (Consumer Real Estate) portfolio of applications
is selling and servicing loans and mortgages spread across multiple
locations in US. The project involves the base maintenance of three
Fulfillment applications Loan Production System, Document and Record
Tracking / Locate Index Navigate Extract, Electronic Document Delivery
System / eDelivery System.
Role: Team Lead
> As a Team lead, I was responsible for gathering the requirements from
my onsite coordinator and transforming them into technical
specifications.
> Analysis, Coding, Testing and Documentation.
> Review of the reports.
> Prepared Integration test plan, System Integration test plan and User
Acceptance test plan.
> Did the research and analysis required to validate the data for UAT.
> Took the bottom line responsibility for implementation and post
implementation support.
> Involved in Project Management that includes Schedule Tracking,
Requirement Management, Skill and Knowledge Management and Quality
Management.
> Effective issue tracking.
> Helped team members in resolving both technical and business issues.
Project: Bank of America, Decision Support Information Analysis
& Pool
Client: BANK OF AMERICA
Duration: 3 Months (Oct 2004 - Dec 2004)
Team Size: 7
Technologies: COBOL, CICS, JCL, DB2
Operating System: MVS, TSO
Description:
CRA/HMDA - a mainframe online application. This project was developed for
the purpose of monitoring & editing information of loans. $750B - a new
request for CRA/HMDA. The aim is to keep tracking of the changes from $350B
to $750B. It is an internal Banking system.
Role: Module Leader
> Prepared Integration test plan, System Integration test plan and User
Acceptance test plan.
> Integration testing with the reports.
> Did the research and analysis required to validate the data for UAT.
> Took the bottom line responsibility for implementation and post
implementation support.
> Initiated Defect Prevention Activity to control the in-progress
standard defects.
Project: Bank Of America, DETAR (Design Engineering Tracking and
Reporting) Resource Pool
Client: BANK OF AMERICA
Duration: 2 Months (Sep 2004 - Oct 2004)
Team Size: 2
Technologies: Java, Java Script and Oracle.
Operating System: Windows 2000
Description:
DETAR (Design Engineering Tracking and Reporting) Resource Pool - This
project deals with respect to change request. In DETAR log in application
its function is to initiate a Strategic Phase & it is implemented in the
log in screen of DETAR.
Role: Module Leader
> Prepared Change Request document.
> Coding
> Unit Testing
> Prepared Test Plan.
> Prepared Integration test plan, System Integration test plan and User
Acceptance test plan.
> Integration testing with the reports.
> Took the bottom line responsibility for implementation and post
implementation support.
Project: Bank of America, Design Engineering Tracking and
Reporting
Client: BANK OF AMERICA
Duration: 2 Months (Aug 2004 - Sep 2004)
Team Size: 10
Technologies: Java, Java Script and Oracle.
Operating System: Windows 2000
Description:
BOADSEER - It is the change request of DETAR. In this while logging in to
DETAR Contact List link is added in the screen to view the mailing list of
contact person. This page opens the mailing list of the contact person &
also these names are updated in an Excel sheet, Word document, & also in an
Email format. The main application is to give the contact person mail id
for any query.
Role: Software Engineer
> Prepared Design Document
> Coding
> Unit testing
> Reviewed source codes and unit test plans.
> Initiated Defect Prevention Activity to control the in-progress
standard defects
> Helped team members in resolving technical issues.
Project: Bank of America, TDA (Technology Delivery Architect)
Client: BANK OF AMERICA
Duration: 2 Months (Jul 2004 - Aug 2004)
Team Size: 8
Technologies: Java, Java Script and Oracle.
Operating System: Windows 2000
Description:
Integration of Technology Delivery Architect (TDA) Tool with DETAR by
adding a strategic phase into DETAR which will track impacted systems, the
strategic phase timeline and the strategic phase costs: all of which will
be added to the total project cost derived in DETAR. Incorporate the TDA
project tracking functionality into DETAR. This would allow the LOB Lead
TDA, and TDA to log directly into DETAR to add PC score, assign TDA names
etc.,
Role: Software Engineer
> Prepared Design Document
> Coding
> Unit testing
> Updated detailed design documents.
> Reviewed source codes and unit test plans.
> Initiated Defect Prevention Activity to control the in-progress
standard defects
> Helped team members in resolving technical issues.
Infosys Technologies Ltd. (NASDAQ: INFY), Client: Bank of America
Project: BCM (Banking Capital Markets) - Portal
Client: Internal for Bank of America Unit
Duration: 1 Month (May 2004 - June 2004)
Team Size: 5
Technologies: HTML, DHTML, XML, XSLT.
Description:
Develop and launch a web portal for the department Banking and Capital
Markets. The scope of the project was to capture all department related
activities in one place.
Role: Software Engineer
> Impact analysis
> Coding.
> Unit Test Plan
> Testing
E - CAARD Solutions Pvt. Ltd., Client: Internal
Project: Producing Smart ID - Card
Client: Internal
Duration: 9 Months (Dec 2002 - Aug 2003)
Team Size: 15
Technologies: VB, Dot Net.
Description:
Develop and produce smart ID - card for the department. The scope of the
project is to produce smart ID - card, this is helpful for counting the
number of days of presence of an employee. The smart ID - card indicates
the presence of an employee as well as working timings of an employee.
Role: Software Engineer
> Impact analysis
> Coding
> Unit Test Plan
> System Integration Test plan.
EDUCATIONAL QUALIFICATION:
Level Qualification Institute/Univer Percentage
sity
X STD R.M.H.S.S 80
AISSCE (Railway Mixed
Higher Secondary
School), Trichy
(Anglo-Indian)
XII STD/ EQUIV. S.V.S.G.H.S 87.5
AISSE (Savitri Vidya
Sala Gils High
School), Trichy
(State)
GRADUATE B.E. Electronics Bharathidasan 81
and University
Communication
Date of Birth : 08 November, 1979.
Father's Name : Raman. N
Nationality : Indian.
Language Known : English, Hindi, Tamil.
PERSONAL PROFILE
Sex : Female
Passport Details:
Passport Number : E7194895
Expiry of Passport : 10-Nov-2013
REFERENCES:
References available upon request.
DECLARATION:
I hereby declare that the above given information are true to the best of
my knowledge and belief.
Signature
Sumathi Raman
SUMATHI RAMAN