Quality Assurance Training
Resume:
Michael J. McGowan
Winchester, KY 40391
Telephone: 859-***-****
***********@***.***
PROFESSIONAL OBJECTIVE
Career opportunity within manufacturing which will utilize my supervisory skills and military experience while allowing opportunities for
advancement.
SUMMARY
1 A confident, highly accomplished professional with solid supervisory experience offering long-term commitment enhanced by strong leadership
and effective decision-making abilities.
2 Ability to successfully train, motivate and guide personnel to achieve maximum potential.
3 Combine strong planning, organizational, and communication skills to independently direct workflow.
4 Ability to assess problem areas and offer recommendations resulting in increased productivity.
PROFESSIONAL EXPERIENCE
DUTIES AND RESPONSIBILITIES:
UNITED STATES ARMY OCT 10 to Present
Platoon Sergeant, 1SG/E-8, SFC/E-7 617TH Military Police Company
1SG in the Army National Guard currently deployed to Baghdad, Iraq, on Title 10 orders. Position held: Battle NCO for an Area Defense Operations
Center. Assists in the Command and Control of a Company size element. Coordinates and orchestrates the movement of multiple personnel and
vehicles on a Quick Reaction Force of roughly 60 personnel and three Entry Control Points of approximately 30 personnel. Intelligence and Counter
Intelligence gathering and dissemination. Aided in the improvement of mission planning, prepping, and execution. Was a point of contact and tracked
the repairs of equipment. Team Leader of four personnel and alternate Squad Leader. Numerous administrative tasks (i.e records keeping, personnel
tracking, equipment tracking, etc). Microsoft Office proficient. Creating, writing, publishing, and distribution of many documents. Ability to multi-
task and handle a high stress environment. Many aspects of this position are not open for disclosure.
Responsible for tracking all 180 soldiers in unit to ensure all training is complete and to standards. Responsible to ensure that each class has all
required training aids, to include a Training outline, Training aids, and Test pass/fail is completed. Leads military police platoons, sections, and large
detachments. Supervises and performs duties as Provost Sergeant and MP Operations NCO, prepares circulation or traffic control plans and
operations orders in support of both battlefield and installation law and order operations and security of resources and installations. Provides staff
supervision, prepares plans, procedures and operational orders as Assistant Operations Sergeant in support of the battlefield
Nestle: OCT 08- Sept 10
Duties included, but were not limited to the following: Responsible for the scheduling of up to 65 people reporting to the area, total manufacturing of
Hot Pockets from crust production, product assembly, packaging of the product, and complete finished product ready to be shipped. Utilization of
crew to maximize production efficiency with respect to Quality, Cost, and Production Goals. Responsible for employee retention, training, discipline,
administrative, and improving positive employee morale. Responsible for selection of qualified employees through internal job bidding processes,
discipline relating to company procedures and policies, and termination after following company guidelines if warranted. Direct production,
packaging, bakery on production line to produce products meeting company and USDA requirements. Manage leads and supervision of all line
employees. Interviewing, hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper
training. Conduct performance appraisals and administer disciplinary and termination action when necessary. Responsible for supervising employees,
including skills development, safety, housekeeping, policy administration, discipline, employee relations, cost control and problem solving. Adjust
daily work schedule as needed to meet production requirements. Work closely with USDA representative on site to ensure all company, state, and
federal requirements for food safety are met. Reviews and signs off on all Quality Assurance and HACCP documentation. Experience with SAP and
Lean Manufactruing. Lead Supervisor on two DMAIC projects.
Production Supervisor/Team Leader
MRS SMITH'S BAKERY/SCHWANS LLC (PIZZA AMORE/RED BARON PIZZA): Oct 06- Oct 08
Production Supervisor:
Duties included, but were not limited to the following: Responsible for the scheduling of up to 80 people reporting to the area, total manufacturing of
frozen pizzas from crust production, product assembly, packaging of the product, and complete finished product ready to be shipped. Utilization of
crew to maximize production efficiency with respect to Quality, Cost, and Production Goals. Responsible for employee retention, training, discipline,
administrative, and improving positive employee morale. Responsible for selection of qualified employees through internal job bidding processes,
discipline relating to company procedures and policies, and termination after following company guidelines if warranted. Direct production,
packaging, bakery on production line to produce products meeting company and USDA requirements.Manage leads and supervision of all line
employees. Interviewing, hiring employees following required EEO and Affirmative Action guidelines and ensuring employees receive the proper
training. Conduct performance appraisals and administer disciplinary and termination action when necessary.Responsible for supervising employees,
including skills development, safety, housekeeping, policy administration, discipline, employee relations, cost control and problem solving. Adjust
daily work schedule as needed to meet production requirements.Work closely with USDA representative on site to ensure all company, state, and
federal requirements for food safety are met. Reviews and signs off on all Quality Assurance and HACCP documentation. Plant Recently scored a
900 on AIB inspection.
NGB-J3/DOMESTIC OPERATIONS
WATCH TEAM/ HUMAN RESOURCES NCO- Oct 05- Oct 06
Expedites actions generated from both state and federal agencies. Acts as liaison between the NGB JOC and Army Operation Center (AOC).
Operates equipment (i.e. computers, radios, phone systems, etc.) within the JOC to provide a continuous communications link for ARNG leadership.
Ensures security and classified container procedures are followed. Publishes administrative and operational reports required during each shift. Assists
WTC in updating automated directories to ensure they are current for all key leadership to include states and territories. Monitors current events and
emergencies (i.e. disasters, civil disturbances, etc.) requiring deployment of National Guard assets. Acts as liaison with other operation centers (state
and federal). Performs clerical and administrative duties in support of the Group. Assists in the preparation of administrative or procedural
instructions to staff for expediting work. Prepares correspondence such as letters of acknowledgement, general office policies, acceptance of
invitations, etc., and reviews outgoing correspondence for conformance with policies and instructions, format, grammar, and typographical accuracy.
Maintains the Group Supervisor calendar and schedules appointments. Sets up conferences and makes travel arrangements.
RSP (Recruitment Sustainment) NCO, Columbia,SC Sep 04- Oct 05
Instumental in creating our internal database in order for us to track every soldier in our training pipeline. When the duties of our job changed, he
refined our data base to meet our specific needs. Responsible for tracking soldiers assigned to his recruiting area. The area consisted of approximately
100 soldiers or more at any given time that was awaiting either BCT, AIT or both. Maintained training folders on each of his assigned soldiers. When
maintaining these folders, attention to detail was expected. Coordinate transportation to the MEPS when a soldier was scheduled to ship. Ensure that
every soldier assigned to him had in their possession all documents needed to ship to training. If the soldiers were missing any item, he would
coordinate at unit level to get these documents. Possessed excellent phone skills when dealing with the Readiness NCO's or any outside agency.
STANDARD FOODS, INC., Louisville, Kentucky
9/97 - 10/01
Production Supervisor
Handled operations management for a variety of food process lines. Provided leadership and training necessary to improve production operations.
Responsible for directing and motivating staff to achieve maximum productivity. Ensured compliance of GMPs and HACCP procedures. Handled
production scheduling, calculating and verifying time sheets, documenting injuries, preparing materials for safety and company policies and
procedures meetings. Directed and supervised approximately 40 employees and trained all cooks.
UNITED STATES ARMY 1983 to Present
Platoon Sergeant, SFC/E-7
132nd Military Police Company, Guantanmo Bay, Cuba (10/01 - 10/03)
223rd Military Police Company, Bosnia (10/00-9/01)
EDUCATION
Bachelor of Arts - Double Major: Psychology & Sociology
Concordia College, Ann Arbor, Michigan
Expected Graduation in Winter 2013
HONORS & AWARDS
• Bronze Star Medal• Senior Leadership Development Course • Hazmat Handler Course
• Kuwaiti Liberation Medal • National Defense Medal
• Southwest Asia Medal • Driver Safety Awards • Soldier of the Quarter
• Good Conduct Medal • Traffic Accident Investigation Course
• Anti-Terrorism Force Protection Course •Vice Chair of Clark County School Board
Contact this candidate