Customer Service Representative

Juan Figueroa

**** ********** ***.

San Antonio, TX 78228

Primary # 210-***-****

Email: ***********@*******.***

CAREER OBJECTIVE

A multi-task enabled individual seeking a position where my skills, training, and experience will be an

asset to the company.

SUMMARY OF QUALIFICATIONS

A team- oriented individual with good management, coaching, teaching, and communication skills

needed to promote services or concepts for the benefit of the company.

WORK EXPERIENCE

Ingram Park Mazda August 2009 - Present

N. W. Loop 410 San Antonio, TX 78250

--- Hired as a Customer Service Representative.

--- Assisted customers with traveling to and from service area.

--- Followed up with customer to ensure a satisfactory experience.

Enterprise Rent-A-Car August 2008 - August 2009

1505 Harry Wurzbach San Antonio, TX 78209

--- Hired as a service attendant.

--- Ensured high customer service by calling customers and taking them to destinations.

--- Washed and detailed cars for customers.

Quality Auto Group November 2007 - August 2008

5707 Potranco Rd. San Antonio, TX 78238

--- Hired as a porter.

--- Drove customers from dealership and assisted them with buying experience.

--- Called potential customers to show interest in their business.

United States Postal Service February 1981 - August 2007

1064 Vance Jackson Rd. San Antonio, TX 78201

--- Hired as a PS5( postal service clerk rank 5).

--- Performed a combination of tasks related to everyday postal operations, including receiving letters, the

sale of postage stamps and cards, completion of money orders, and the proper handling of mail in

accordance with postal regulations.

--- Recorded and balanced daily monetary transactions for the sale of postage.

--- Weighed letters and parcels in order to compute the proper cost based on type of mail, destination, and

class.

--- Demonstrated customer service on a daily basis to promote a friendly atmosphere for customers and

other employees.

--- Accomplished steady daily sales within the department compared to budgeted target.

EDUCATION

San Antonio College Attended from August 1979 -February 1983

1300 San Pedro Ave. San Antonio, TX 78212

--- Completed 2 years concentrating in technical and vocational classes.

--- Accepted to the college's Dean's List in August 1982.

--- Attended many accounting and bookkeeping classes during stay.

ADDITIONAL SKILLS

--- Computer skills include: E-Mail software( Outlook, etc.), Internet Browser( Netscape, Internet

Explorer), and Personal Computer literate.

--- Physical skills include: proficient in printing press details, mailroom( post office) operations,

dispatching, and simple accounting/ bookkeeping.

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Contact this candidate