Customer Service Sales
Resume:
Alyson King
Avon,OH *****
*********@*****.***
Career Overview
Friendly sales associate with over 3 years’ experience working in diverse retail and customer service environment. A caring and helpful patient care assistant in nursing home and home care settings since 2008. Personable and responsible with experience in fast-paced environments, Solid team player with a great positive attitude. dedicated customer service representative with motivation to maintain customer satisfaction and contribute to company success.
Core Strengths
conflict resolution
strong organizational skills
developed listening skills
enthusiastic developer of good relations with clients
courteous demeanor
excellent communication skills
MS windows proficient
fast learner with a wide range of practical skills
scheduling software and filling schedule
Accomplishments
Customer Service
consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers
handled guest complaints maintaining a positive experience for all guests
Financial
compiled inventory lists and worked with vendors for product pricing and special orders
handled high volume sales with cash, credit card, and gift card transactions
balanced cash drawers with 100% accuracy
Customer interface
greeted customers upon entrance and handled all cash and credit transactions
assisted customers over the phone regarding store operations, product, promotions and order
phone, fax, computer, office paper work ect in office setting
Work Experience
July 2008- Current
STNA in home care and nursing home settings
August 2002-July 2008
Retail and customer service experience
McDonalds- North Ridgeville
McSports- North Olmsted (out of Business)
National City Operations Center- w.150th Cleveland (department out sourced (lockbox and data entry))
Famous Footwear-North Olmsted
Clothes Mentor-North Olmsted (resale)
Educational Experience
August 2002-June 2006
North Ridgeville High School - diploma (college prep)
August 2006- Current
Bluffton University-2006-2007(education)
Cleveland State University-2007-2008(business)
Lorain County Community College-2009-2010(business and nursing)
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