Customer Service Technician

Location:

Posted:

September 14, 2013

Robert Durnil, CPhT

520-***-**** ************@*****.***

PTCB certified pharmacy technician with the motivation to further my

Certified

experience and knowledge in the pharmacy field. Extensive customer

Pharmacy

service knowledge, coupled with analytical planning and a solid

Technician working knowledge of group operations. Experience in retail

pharmacy as well as hospital/rehabilitation facility settings.

Innovating customer service excellence with an emphasis on

proactive communication, professionalism and accessibility.

Pima Medical Institute

Education Tucson, AZ October 2011

Pharmacy Technician Certification

• Graduated from PMI with the acquired knowledge to pass the PTCE

first try.

• Completed curriculum delivered in classroom, online and in lab settings.

• Completed required Pharmacy Technician externship with high ratings.

Certifications

• Arizona State Board of Pharmacy, Pharmacy Technician

• Pharmacy Technician Certification Board

Catalina Pharmacy Oro Valley July2012-August 2013

Pharmacy Technician

• Filled and delivered medications.

• Received Phone calls and provided excellent customer service.

• Light compounding.

Experience • Process and input returns.

Entered/Processed/Restocked inventory.

•

• Handled discharge medications.

Safeway Tucson, AZ September-October 2011

Pharmacy Technician externship

• Answer phones and provide excellent customer service.

• Filing.

• Fill prescriptions.

• Restocking orders.

• Computer input.

Available upon request.

References