OBJECTIVE: Business Systems Analyst seeking a challenging
position
PROFESSIONAL EXPERIENCE
EPSILON, Irving, TX
Sr. Business Systems Analyst
. Gathered business requirements and translated them into functional specs
for development and ensured all requirements are reflected in every stage
of documentation
. Took leadership role in internal and external meetings, identified and
communicated all the project related risks to the client and the
technology team
. Liaison between Subject Matter experts (SME) and clients
. Guided assistant BSA without any leadership
. Developed 400 test cases for different projects to be run manually or in
Visual Studio
. Led the client in user acceptance testing and escalated the issues to
other team members where necessary
. Trained and mentored other colleagues
. Give production support 24*7
. Created daily/weekly reports using Excel, PowerPoint and other tools
. Created/modified Project Scope, Functional Requirements, Project Charter,
and other Life Cycle documents for an $8 million project
. Wrote several defect tracking system user guides
. Worked with PMO to create presentations to explain the goals,
deliverables, and the participants for each Project life Cycle phase
NEXT INTERNATIONAL, INC., Dallas, TX
04/08 - 10/08
Systems Analyst
. Created/maintained customer/vendor reports using ACCESS database
. Managed Accounts Payable and Accounts Receivables
. Analyzed the business process and made recommendations to increase
computer sales
. Designed/documented functional and technical specifications
VIZYON, Dallas, TX
02/07 - 01/08
Business Systems Analyst
. Developed business requirements to define system enhancements for
customers
. Identified production problems and made solution recommendations to the
management
. Defined scope, objectives, work breakdown structure and other structures
in the beginning of a project
. Created analysis, design, test cases and implementation documents for a
project
. Provided support on Change Management and CMMI (Capability Maturity Model
Int.)
. Created queries for customers using SQL
. Provided technical support on relational databases
EDS, Dallas, TX
07/01 - 09/06
Pr. Manager/Sr. Business Analyst
. Managed Cargo Finance applications group of 7 programmers
. Gathered business requirements from the customer, analyzed for
applicability and documents as appropriate
. Designed/developed technical solutions to meet the business requirements
. Ensured the applications are developed to match the requirements
. Created Change Control procedures, Risk Management, Communication
Management and Implementation procedure documents which were set as
standard and used by 50 people
. Prepared/performed test cases for every step during SDLC
. Helped users to extract data from the databases using SQL
. Led two different groups of 7 mainframe and 8 web programmers aspiring to
CMMI(Capability Maturity Model Integrity) II and CMMI III levels
. Solved production software issues by determining and fixing the cause of
the problem
. Created presentations for customers and colleagues using VISIO and
POWERPOINT
. Interviewed and trained off-shore staff on Cargo applications
. Saved $3 million to the client by rewriting their internal accounting
system for truckers
. Monitored performance of systems and was successful to decrease the CPU
time by $1 M
. Supported fifteen Airlines Cargo Finance applications 24*7
SABRE, Dallas 08/98 -
07/01
Systems Analyst
. Developed Airlines Cargo Finance applications using COBOL, PL/1, REXX,
DB2, TSO and JCL
. Increased revenue at least 23% for 16 projects in the areas of Cargo
Revenue Management, Unit Load Device, Freight Allocation & Flight
Schedule applications
. Involved in data mapping of a TERADATA application
. Created Relational Database for air waybills in three different Cargo
applications.
. Developed system and user web manuals with Microsoft Front Page and HTML
. Supported and maintained fifteen Airlines Cargo Finance applications
24*7
PERSONAL SKILLS
. Strong knowledge on Development Methodologies in SDLC cycle
. Excellent team-work skills
. Expert in facilitating, training and presentations
. Completes tasks independently and can meet the deadlines effectively
. Excellent interpersonal and organizational skills
. Excellent verbal and written communication skills
. Expert in multi-tasking
TECHNICAL SKILLS
DBMS: DB2, TERADATA, ORACLE
OTHERS: IBM Utilities, MS OFFICE (ACCESS, WORD, EXCEL, PROJECT, POWERPOINT,
VISIO, FRONTPAGE), UML, AGILE METHODOLOGY, TOAD
EDUCATION
Computer Science - Bachelors, BOSPHOROUS University - Istanbul, Turkey