Customer Service Manager
Resume:
Pahrump Nevada ***** Phone Number 775-***-****
E-mail Address ************@*****.***
Lori M. Al-Moshkhes
Objective Seeking full time position of employment within a company with growth potential and allows me to use all my skills, knowledge and abilities within the management field.
Summary of 01/21/09-12/11/10 Onesite Internet Education Las Vegas
Qualifications Property Manager
11/09/09 - Completed payment reconciliation course from Onesite On demand learning on real page.com
11/19/2010 - Completed Fair Housing Class from Academy of Leasing Specialists
01/21/2009 - Completed Las Vegas Crime Free Multi-Housing Program- Management Training from Las Vegas Metropolitan Police Department
09/22/10 Completed How to become a million dollar manager course from Academy of Leasing Specialists
12/11/10 Completed The art of the telephone course from Academy of Leasing Specialists
Professional 10/08 - 03/11 Evergreen Apartment Community Las Vegas, Nevada
Experience Property Manager
Managed staff of 6, apartment community consisting of 228 units, collected rents and fees, filed 5 days, evictions and court proceedings. Responsible for curb appeal, advertising, vendor scheduling, reports daily, weekly and monthly for owners and corporate office, order all property supplies including office and maintenance, resident events and retention, staying within budget guidelines while increasing occupancy and income. Generated revenue through new programs and decreased expenses with vendors.
Activities Coordinator -Westgate Flamingo Bay
Planned and executed events for guests of the resort, provided guests with needed information, personal essentials, VIP assistance, answered phones, inventoried supplies, helped in ordering and cost control. Certified field trainer.
Awards received
Property of the Year- Highest resident retention 2010
Award of Excellence - Tip Top Team 2009
Award of Excellence - Honorable Mention Leaser 2009
Monthly Ambassador - Westgate Resorts - Customer Service Award 01/2008
Monthly Ambassador- Westgate Resorts - Customer Service Award 05/2007
Languages Can speak Arabic- Gulf dialect
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