Management Services

CURRICULAM VITAE

RANJEET KUMAR SINGH

Mob: +91-954*******

Email: *****.**************@*****.***

A young and dynamic professional with 3 years of experience in ADMINISTRATION & FACILITIES seeking middle level

assignments (Manager) in Administration & Facilities Management with a growth oriented and Organization of repute.

Competency:

• Facilities Management: Helpdesk, Housekeeping, Pantry, Meeting Rooms, Cafeteria Services, Mail Room, Reprography, Stationary,

Horticulture, Pest Control, Carpet Shampooing, Electrical, AC, Plumbing, Carpentry,

• Administration: Front Desk, New/Employee Services, Transport, Spot Cab Hiring, Guest House, Audio/Video Services, Security

Management.

• Vendor Management: Annual Maintenance Contract (AMC), Rate Contract (RC), Civil Maintenance, Lease Agreement, Service

Agreement, etc.

• Office Management: Budgeting, Provisioning, Daily/Weekly/Monthly Report, MIS Reports, Presentations, Payment Process,

Compliance, Liaison with Govt Bodies.

• Travel & Transport Management: Visa, Passport, Ticketing (Air, Train, Bus), Fore, OMP (overseas Medical policy),Hotel

Booking, Cab Booking, Etc.

• Infra Management: Leasing, New setup, Acquisition, Interior ETC.

FUNCTIONAL SKILLS

FACILITIES MANAGEMENT

Helpdesk

Looking after the Helpdesk Operation.

Resolving the customer query under the specified TAT.

Review the Daily Helpdesk Report.

Next level of escalation.

Housekeeping

Handling the overall Housekeeping Operation.

Responsible for manpower arrangement, briefing, allocation, etc.

Looking after the housekeeping consumable, coordination with the Vendors, Daily Report, and Monthly MIS.

Recognizing the Training needs, imparting/getting imparted the trainings.

Pantry

Responsible for overall Pantry Operations.

Responsible for manpower arrangement, briefing, allocation, etc.

Looking after the Pantry Consumables, coordination with the vendors, Daily Report, Monthly MIS, etc.

Recognizing the Training needs, imparting/getting imparted the trainings.

Meeting Rooms

Responsible for overall Meeting Rooms Services.

Looking after the services as tea/coffee, snacks, etc.

Arranging the working lunch, special lunch, etc in the meeting rooms.

Cafeteria Services

Overall responsible for smooth functioning of the Cafeteria.

Looking after the cafeteria equipments as, Ban Marie, Dish-washing machine, Micro-oven, Freezers, Crockery, Cutlery, etc.

Preparing the weekly menu in coordination with the Cafeteria vendor and the Dietician.

Regular visit and audit of the Vendor Kitchen.

Looking after the cafeteria coupon distribution to employees and vendor staffs.

Mail Room

Overall responsible for smooth functioning of the Mail Room.

Looking after the in-coming couriers and their distribution and outgoing couriers.

Coordinating and dealing with the Courier Vendors as Blue Dart, XPS, DHL, Over Nita, TCS, etc.

Generating the Daily Report, Monthly Report, etc.

Reprography

Responsible for reprography services as Photocopier, Binding, Lamination, etc.

Coordination with the vendor for smooth function of the services.

Stationary (Office/Printed) Stationary

Processing requests for general stationary & printed stationary.

Coordination with the vendors for timely delivery of the requested items as per TAT.

Carpet Chair Shampooing

Supervising the carpet and chair shampooing activities in the facility as and when required.

Electrical

Supervising all the electrical activity.

Supervising & Maintaining the PPM (Planned Preventive Maintenance) Activities.

Maintaining the inventory of all the electrical consumables.

Maintaining the asset details of all the electrical equipments.

AC Services

Responsible for AC Services inside the premises, UPS Room, Server Room.

Supervising and maintaining the PPM (Planned Preventive Maintenance) activities for AC Services and coordination with BMS

Team.

Coordinating with the vendor for all the PPM activities and maintenance work.

Plumbing/Carpentry

Supervising all the plumbing repair/maintenance work, PPM Activities.

Marinating the inventory of plumbing consumables.

Coordination with the Vendor for supply of plumbing consumables.

ADMINISTRATION

Front Desk

Responsible for visitors’ management.

Admin/facilities related business query.

Meeting/Conference Rooms booking, etc.

Employee Services

Induction to new employee regarding admin/facilities.

Seat allocation, name plates, ID Cards, access cards, stationary, printed stationary, parking sticker, mobile connection, cafeteria

coupon, etc to new employees.

One stop solution to all employee queries.

Transport

Cab Services to employees not availing the parking facility.

Route planning, coordination with driver, vendor for timely pick-up and drop for employees.

Security arrangement for early pick-up and late drop for lady employees.

Taking feedback from the employees for improvement in the services.

Spot Cab Hiring

Responsible for spot cab services for employees for official visits for local and outdoor visits.

Coordination/dealing with the cab vendor for spot cab hiring.

Guest House

Processing requests for guest house services for outstation employees as per their grade/level.

Coordination/dealing with the guest house vendor for all services as room services, meal arrangement, laundry services, etc.

Taking feedback from the employees for improvement in guest house services.

Audio/Video

Supervising the audio/video services as Video conference equipments, audio equipments, projectors, PA Systems, etc in the

board/meeting rooms.

Responsible for telephone services, EPABX, etc inside the facility.

Dealing with the vendors for all the PPM Activities.

Dealing with the operators as BSNL, MTNL, Ariel, Siemens, and Reliance for the timely and smooth services.

Security

Responsible for overall security of the facility.

Supervising the security services of the premises as visitors log in/out, vendors log in/out, material in/out, etc.

Dealing with the security agencies related to security services inside the premises.

CCTV surveillance for all the in/exit points, UPS/Server Room, all critical areas on daily basis.

Surveillance of all the in/exit points, UPS/Server Room, all critical areas through Access Control System.

Issuance of Access Cards, activation/deactivation access cards, etc.

Conducting periodic audits of access cards, generating reports for access control system, etc.

Responsible for proper upkeep and maintenance of Fire Control System in the facility.

Coordinating and dealing with the Vendors for PPM activities for CCTV System, Access Control System, Fire Control System,

etc.

Organizing mock drill in coordination with the building security on periodic intervals.

VENDOR MANAGEMENT

Annual Maintenance Contract (AMC)

Seeking quotes, negotiations, raising requests, etc for AMC Services of CCTV System, Access Control System, EPABX

System, Packaged AC Units, Audio/Video Equipments, Ban Marie, etc.

Dealing with the vendors for the PPM Activities, repair/maintenance work for all the equipments covered under the AMC.

Processing the vendors’ invoices for AMC Services as per terms of the payments.

Rate Contract (RC)

Seeking quotes, negotiations, raising requests, etc for Rate Contract Services for the services as supply of housekeeping

consumables, toiletries, pantry consumables, tea/coffee vending machines, water supply, RO Systems, printed stationary,

stationary, electrical/plumbing/carpentry consumables, civil maintenance work, carpet/chair shampooing, etc.

Civil/Maintenance Work

Taking daily round of the facility, generating daily snag report, maintaining daily tracker for all the civil maintenance work in

the facility.

Dealing and coordinating with the vendors for all the civil maintenance work in the facility.

Lease Agreement

Initiating the lease agreements for the facility, branches, etc and getting it signed by the lesser.

Coordinating and dealing with the lesser for all the related services, timely invoice submission, timely payments, etc.

Service Agreement

Initiating service agreements with Housekeeping agencies, Electro-mechanical service providers, security agencies, all the

service office service providers, etc and getting it signed by the service providers.

Dealing and coordinating with the all the service providing agencies for timely agreements.

Liaison

Liaison and coordinate with Govt Bodies as Labour Department, Local Police, EPF Office, ESI Office, etc.

OFFICE MANAGEMENT

Provisioning

Actively involved in the provisioning/budgeting for all the facilities/admin related services.

Ensuring all the facility/admin expenses are covered in the provision/budget.

Initiating the cost-cutting activities for all the facility/admin related expenses.

MIS/Reports

Generating Daily Report, Weekly Report, Monthly Management Report, Daily Facility Tracker.

Generating MIS for all the facility related services.

Making presentation for all facility related services on monthly basis and presenting to the management.

Payments

Dealing and coordinating with all the service providers, vendors, etc for timely submission of invoices/bills.

Checking, verifying and processing all the invoices/bills related to admin/facilities.

Coordinating with the Finance team for timely payments of all the service providers, vendors. Intimating vendor’s status of

their payments.

Compliance

Looking after the Lease Agreements, Services Agreements, Labour Licenses, etc of the sub-contractors.

Maintaining the Resumes, Police Verification, ESI, EPF, etc records of the Vendors’ staff.

Ensuring the timely payments of all the vendor staffs as per the minimum wages.

Coordinating with the external/internal sources for the timely compliance audit.

Ensuring all the statutory compliance are being followed up in the facility.

Displaying shop establishment certificate, Minimum Wages instructions, Maternity/paternity benefits, Important/emergency

contact nose, Registration Certificate, work permit for vendors, sub-vendors, etc at the Reception.

CAREER SKETCH

SKYLARK Group PVT LTD

10 march 2010 TO 22 AUGUST 2013

Designation: Admin Executive

Company Profile: Manpower .Housekeeping .security & Toll Plaza all over India

CAREER SKTCH

INVICIBLE TECH SOLUTION PVT. LTD

Presently working shine 27 AUGUST 2013

Designation: ASSt Admin Manager

Company Profile : Internatiol Telecom and IT Service all over

PROFESSIONAL TRANING

Excellent in MS- Office (Word, Excel, PPT),

Lotus Notes, Internet, Intranet, Outlook, etc.

ACHIEVEMENTS

Appreciated for the role played in operation of School Team

Always being an active participant in school and college in cricket, badminton Tourna

ACADEMIC QUALIFICATION

Graduation (Sociology - Honours) from VInoba Behave University. Hazaribagh ( Jharkhand )

Senior Secondary (10+2 ) from J.A.C Board, Ranchi

PERSONAL DETAILS

Name of Father Maheswar Singh

Date of Barth November .12.1986

Marital status Unmarried

Languages Known English & Hindi

Permanent Address villa, Mali P.O .Mali Dist. Aurangabad, Vihar

Date: -

RANJEET Kumar Singh

Place: - Ashok

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