Customer Service High School

Cherity McKinney

***** ***** **.

Houston, TX ***15

Phone: 832-***-****

Phone: 713-***-****

Alt. Phone: 832-***-****

Email: **********@*****.***

OBJECTIVE: to obtain a career in the customer service field

EDUCATION: Phyllis Wheatley High School, 8/2006 - 5/2010: High School Diploma

WORK EXPERIENCE:

Interactive Response Technologies (IRT), 9/2012 – 4/2013

Customer Service Representative: Answer incoming calls from customers to file claims under insurance for cellphones, met monthly quota and quality standards

Alpha Medical Company, 1/2012 – 8/2012

Customer Service Representative: contacted medical facilities to offer specialized gloves made for use in the medical field, sent order forms to sales department to finalize orders

Merchandise Pickup, 7/2011 - 12/2011

Appointment Setter: call companies to set appointments for equipment pick up, gather customer information to notate accounts, met daily quotas by acquiring email address from clients

Popeye’s Chicken & Biscuits, 6/2010 - 6/2011

Cashier: provide excellent customer service, assist with order preparation, balanced cash drawer

VOLUNTEER WORK:

DECA – program that assists with a career in business and provides opportunities to attend several charity and community involvement events

Counselor’s Assistant – file paperwork, assist students, faculty, and visitors throughout school

REFERENCES:

Ms. Gradney, Senior High School Counselor - Phyllis Wheatley High School: 713-***-****

Chloe Willis, Supervisor - Popeye’s Chicken & Biscuits: 832-***-****

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