Manager Information Technology

Daniel Petty

*** ********** ***** ***** ****, Texas 78664 •

512-***-**** mobile • ******.*.*****@*****.***

HIGHLIGHTS OF QUALIFICATIONS

Over fourteen years in the Information Technology field specializing in personnel management, project development

and execution, network security, network infrastructure and business development.

PROFESSIONAL EXPERIENCE

• 1/15/2012 to present – Vice President of Sales and Marketing for International Counterintelligence Services:

Responsible for the sales and marketing efforts in Texas and Florida

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Improved monthly sales by 125%

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Improved overall closing rate by 30%

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Implemented Salesforce CRM and integrated with third party apps (Shoretel, Adobe Echosign, Quickbooks

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and Google Apps) in order to improve sales and client retention

• 5/16/2006 to 1/15/2010 – Director of Information Technology for Public Employees Credit Union:

- Oversee all design, infrastructure and operations of credit union systems; including hiring, training and

supervision of all information technology employees

- Evaluate, develop, and execute new technologies and services in order to reach organizational goals for

improved profitability

- Ensure service level agreements were met for internal and external “customers”

- Develop and implement change management policies and procedures

- Develop and implement corporate policies and standards for Information Technology security and compliance

- Develop disaster recovery policy and oversee disaster recovery planning and testing

- Meet with state and federal regulators to insure regulatory compliance

- Develop and maintain annual Information Technology budget

- Vendor Management

- Act as third tier support for all credit union systems

3/1/2005 to 5/15/2006 - Partner/Consultant for The Critical Update, Inc.:

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- Targeted small business and home-office networking needs for a diverse clientele

Sample Projects:

- Complete network design and implementation

- Server installation and maintenance

- VPN design and setup

- Exchange server installation and maintenance

• 1/2/2005 to 3/31/2005 - Security Operations Manager for Simpler-Webb Inc.:

- Interviewed, hired, trained, and managed all Network Intrusion Detection Technicians

- Delegated project assignments, monitored project flow, evaluated job performance, mediated conflicts,

scheduled work hours and counseled on career development

- Worked to create the organizational structure for the Managed Intrusion Detection Services team; including

job titles and descriptions, training requirements, certification requirements and other requirements of job

progression

- Created formal performance evaluation criteria and forms for the Managed Intrusion Detection Services team

- Modified scheduling of technicians to allow for on-the-job training and certification study

- Managed the operation of 24/7 Network Security monitoring and maintenance operations

- Worked with clients to identify and mitigate security risks

- Worked with clients to plan and implement Network Security architecture

10/08/1998 to 11/03/2004 - Network Manager for United Heritage Credit Union:

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- Interviewed, hired, trained and managed Network/Server Administration team; delegated project assignments,

monitored project flow, evaluated job performance, mediated conflicts, scheduled work hours and counseled

on career development

- Provided project leadership on all assignments through solid understanding of the “big picture”

- Maintained a team environment; communicated clearly and effectively the scheduling, timing and control of

projects

- Vendor Management

- Researched and developed Credit Union systems; maintained current knowledge of technology and suggested

new software and operational methods

- Upheld compliance guidelines of all patches and release dates; maintained and upgraded computer systems,

backup systems, email and software

- Configured and maintained Cisco firewall, switches and intrusion detection

- Configured and maintained Windows servers

- Supervised disaster recovery planning, testing and implementation

• 01/16/1996 to 08/28/1998 - Network Administrator for First State Bank:

- Led the IT team during a core data processing conversion from Fi-Serv to Jack Henry

- Network installation and maintenance

- Responsible for client/server administration, software management and PC hardware/software support

• 02/27/1993 to 01/12/1996 Assistant Golf Professional, Pine Forest Golf Club

TECHNICAL SKILLS

Cisco Routing/Switching, Cisco PIX, Cisco Adaptive Security Appliances, Cisco VPN, Cisco Intrusion Detection,

Cisco Call Manager, EMC VMware/VSphere, EMC Celerra SAN Hardware and Software, EMC Avamar backup

hardware, Microsoft NT, 2000, 2003 and 2008 Server, Active Directory Design and Management, Exchange 2000,

2003, 2007 and 2010 Server, GroupWise 5.1 and 6 Server, Netware 4.11, 5.1 and 6 Server, UNIX, AIX, Microsoft IIS

Server, Microsoft SQL Server, Microsoft SMS Server, Microsoft MOM/SCCM/SCOM, Microsoft Visio, Symitar

Systems Credit Union Software, Websense, RSA Secure ID authentication server, Brightmail, Trend Internet

Messaging Security Suite, Symantec Anti-Virus, Trend Micro Anti-Virus/Anti-Spyware, Veritas Backup Exec, Veritas

Storage Replicator, Script Logic Desktop Authority, Crystal Reports, Salesforce CRM

EDUCATION

Majored in Computer Science, Southwest Texas State University/Texas State University, San Marcos, Texas

CERTIFICATIONS

• ITIL Foundation

• Microsoft Certified Professional (MCP) Windows 2003 Server

• Microsoft Certified Professional (MCP) Windows 2000 Server

• Certified Network Engineer (CNA) Netware 5.1

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