Northville, 734-***-****
Michigan frederick_austen@
yahoo.com
Frederick Austen
Experience 2012-2013 Westmont Hospitality Group
Nationwide
Project Manager
I.D. and prioritize Capital Expenditure needs of 55
properties for 2013
Punch renovation phases to ensure company
standards.
Solicit bids for, coordinate on site vendor
projects.
Evaluate $4 Million inn level upgrade.
2004-2012 Red Roof Inn Farmington Hills, MI
General Manager
Top 10 results in yearly Red Roof Inn Quality and
Financial rankings.
District Quality Champion responsible for
monitoring guest issues.
Created sales videos for company wide distribution.
2000-2004 ICR Services Canton, MI
Operations Manager
Member of Inc. Magazines 38th fastest growing
company 2001.
Managed 75 employees in 3 Departments.
Processed $5 Million in transactions per week.
1993-2000 Rot Fluh Hotel Haldensee, Austria
Director of Tennis Academy
Founder and Director of international tennis
academy at 5 * Resort.
Head Pro for Kitzbuhel Tennis Club, site of
Austrian Open Tournament
Integrated tennis programs from 13 other 4* Hotels
in Tyrol, Austria
1988-1993 Club Med Caribbean
Sports Director
Trained and managed all tennis teaching pros in 14
U.S zone resorts.
Responsible for all sports activities at Sandpiper
Florida Resort.
Developed language training course for sports
instructors.
Education 1983-88 Wayne State University Detroit, MI
B.A. Psychology
Graduated Dean's List
Languages Fluent in English, German and French