Stephanie Rouse
**** **** *** ***** #*****, Live Oak, TX 78233 808-***-**** (H) ***************@*****.***
Summary
Good computer skills
Proficient on Windows (XP&Win7)
Proficient with Microsoft Office Suite 2003,2007and 2010 (word,Excel,PowerPoint)
Touch Typist @45 + WPM
Cashiering and Cash Handling experience
Excellent Problem Solving skills
Positive and cheerful personality with a focus on Customer service
Dedicated Customer Service Representative motivated to maintain customer satisfaction and
contribute to company success.
Task oriented with strong attention to detail
Proficient in the sequence of service
Accomplishments
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions.
Assisted customers over the phone regarding store operations, product, promotions and orders.
Multi tasking
Cashiered with two cash registers at once in tandem to maximize customer flow.
Sales
Consistently generated additional revenue through skilled sales techniques.
Computed Data Reports
Provided required weekly, monthly and quarterly reports listing sales figures and client track records.
Experience
Club Rockza December 2008 to December 2012
Hostess/ Cocktail Server
Honolulu, HI
Welcome customers and ensure an enjoyable and memorable experience
Take,place and serve drink and food orders
Collect payments and make change as needed
Contribute to the positive energy and up beat night club atmosphere
TJ Maxx May 2012 to August 2012
cashier
Honolulu, HI
Excelled in exceeding daily credit card application goals.Achieved high sales percentage with
consultative, value focused customer service approach.
Be A Guest June 2006 to December 2008
Personal Assistant
San Mateo, CA
Personal Assistant to owner Helena Brodie 650-***-****
Education
E.C. Glass High School 2006
High School Diploma: Basics
Lynchburg, VA, U.S.A.
MJROTC, Honor Society
Continuing education in Accountiing