Customer Service Training

Brandon C. Lyons

***** ******** ****** ***. **.

Houston,Tx. 77099

Ph: 832-***-****

Email: **************@*****.***

OBJECTIVE: My desire goal and objective is to have a position where I can use my

skills and hardworking ability, to benefit my employer and be of service to others.

SUMMARY OF QUALIFICATIONS: Ability to work well independently and as

member of a team. A born leader; inspires others to work at their highest level.

Committed to maintaining quality and efficiency. Able to learn and comprehend new

systems and methods quickly. Excellent interpersonal skills, and the ability to work under

pressure. Confident and decisive under stressful conditions. I am enthusiastic, sharp, and

well organized

WORK SUMMARY:

TSC Staffing - Machine Operaor/ Stand Up Forklift, . Unloaded, picked, staged and

loaded products for shipping. Worked at a rapid pace to meet tight deadlines. Move

products onto pallets in the correct position. Scan products and move to loading area.

Check for accuracy and placement. Direct products to correct area in the warehouse.

Report faulty equipment, damage to racks and other safety hazards to Supervisor.

Inventory product as needed.

DDA Directory Distribution Associates - Warehouse Foreman/Forklift Operator Lead -

Load, unload, move, stack, and stage product and materials using a forklift, clamp truck,

or other power equipment. Use radio frequency equipment for picking, receiving,

putaway, and load functions, as required. Maintain the facility's equipment and materials

in a neat, clean, and orderly fashion. On a daily basis, inspect and perform minor

maintenance on the forklift or other equipment. Operate all equipment in a safe and

efficient manner following prescribed work methods. Keep appropriate records and

reports to guarantee that tight inventory control and security are maintained. Assisted in

maintaining the security of the warehouse. Complied with OSHA and MSDS Standards.

Silver & Associates Temp Agency - Transported merchandise between receiving stations,

warehouse and production areas. Collected and disposed garbage and operated trash

compactor. Performed routine facility inspection including electrical and mechanical

maintenances. Inspected merchandise upon delivery to identify any damages. Operated

manual material handling equipment such as hand jacks and wheeled carts safely.

Executed daily work instructions received from Supervisor in a timely manner.

Kwik Kar - Completed all required computer-based training and other on the job training

within the required timeframe. Maintained clean and safe work environment including

using all safety equipment and following all safety procedures. Greeted all guests within

5 feet, in a professional, pleasant manner. Completed ancillary services requested by

guest. Observed lower bay quality inspection as well as perform upper bay quality

inspection. Removed oil drain plug, loosen and remove oil filter, wipe mounting plate

and check filter spindle. Gathered and input guest and maintenance information into the

computer. Reviewed invoiced items with guest, accept payment for services, informs

guest of value added items and offers invitation of return.

EDUCATION: Louisiana Community & Technical College System General Equivalency

Diploma 02/19/2004 - Full Sail University Bachelor Of Science Degree

OCCUPATIONAL LICENSES & CERTIFICATES: TWIC - United Stat Ses

Government - Exp: February 16, 2017 - Rigger Safety Training - Falck Alford Safety

Services - Exp: October 11, 2016 - Drywall Plaster Certificate - Treasure Lake Job Corp -

Forklift Operator - OSHA 29 CFR Subpart N - Materials Handling and Storage, 1910.178

- Compliance, Maintenance, Inspection and Training - Exp: 03/01/2016

REFERENCES:

Jackie Bernard - School Teacher

611 N. Western Ave

Crowley, La. 70626

Ph: (337) 788- 2010

Timica Irchirl - Customer Service Agent

10549 Camp Fire Rd

Friendswood, Tx. 77546

Ph: (281) 546- 0019

Scott Bellard - Business Owner

5822 Clerkenwell Dr

Houston, Tx. 77036

Pn: (713) 204- 4159

Contact this candidate