Customer Service

Location:

Posted:

September 12, 2013

S ARAH R. AHMAD

*** ***** ****. • STATEN ISLAND, N.Y. 10305 •

E-MAIL: *****.*****.****@*****.***

O BJECTIVE

I aspire to become a member of a highly reputed organization where I can utilize my experience and excellent

skills. I am a hard worker, a fast learner, and put in whatever time and effort is necessary to get the job done.

W ORK EXPERIENCE

2013-Present Island Group Partners Staten Island, N.Y.

Arbitrator

Handle and manage client accounts and documents.

Work alongside creditor and Law Offices to make settlements.

Daily client contact and customer service.

Knowledge in Debt Tracker Software and Global Client Solutions.

2011-2013 Brooklyn Harvest Market Brooklyn, N.Y.

Pricing Coordinator, Secretary/Bookkeeper

Handled basic and advanced register transactions.

Worked with POS Systems such as STCR.

Handled Payroll/Scheduling for over 100 employees, dealt with vendors, and A/P.

Daily vendor and customer service and correspondence.

Basic QuickBooks knowledge.

Knowledge in PLUM and BRdata software.

Knowledge in Microsoft Word, PowerPoint, Excel and Outlook.

2009-2010 Moath Bread Co. Brooklyn, N.Y.

Customer Service

First point of contact for visitors to the office, dealing with them as appropriate.

Prepared appointment calendars, correspondence and reports.

Maintain daily registry of visits, phone calls and messages.

E DUCATION

2009–2013 College of Staten Island Staten Island, N.Y.

2003–2007 Fort Hamilton High School Brooklyn, N.Y.

Advanced Regents Diploma

R EFERENCES

Available upon request.