Customer Service Sales

CONFIDENTIAL RESUME

Andrea Hustler

*** ***** ** *, ******, Ontario, K2E 2P6 1-613-***-**** *************@*****.***

Objective

To obtain employment where I can expand my knowledge, develop my career and contribute to

the success of my employer.

Education

September 2010 – april 2011 Fleming college, peterborough Office Administration

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september 2009 – april 2010 Algonquin college, oTTAWA general arts & science

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september 2004 – june 2008 cdci west high scHOOL, COBoURG high school diploma

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Skills & Abilities

Management

Exemplified management skills by acting as supervisor, scheduling employees and inputting payroll in

an accurate and organized manner. Gained an education background in administration to further

improve management skills and knowledge. Program emphasized interpersonal communication,

managing diversity, problem-solving and conflict management.

Sales

Demonstrated aptitude in sales by providing customers with helpful and friendly service as a sales

representative. Applied people skills to welcome guests courteously when serving as hostess. Ability to

perform cash, debit and credit transactions.

responsible

Act as a responsible employee by understanding the importance of punctuality and consistency in the

work place. Fulfilling tasks to their full requirements while being time efficient portrays my responsible

approach to work.

Leadership

Fulfilled a leadership role while acting as a shift leader and took initiative to address issues in the work

place. Took responsibility for overseeing other employees and providing them with assistance should

they need help. Led team members by providing a positive example and by being a reliable employee.

Experience

sALES representative urban planet october 2012 - present

Shift leader – was given a leadership role to supervise and assist other employees

Cashier – handled money and transactions in an efficient and accurate manner

Customer service representation – assisted customers to improve their shopping experience

Scheduling – managed and organized staff work schedules

Inputting payroll – kept track of employee’s hours and recorded payrolls

Inventory control – ensured appropriate inventory levels and placed orders when required

Responsible for the opening and closing of the store

Server swiss chalet May 2011 - present

Greet and assist guests efficiently, courteously, and professionally from their arrival to their departure

Maintain clean and sanitary conditions in the restaurant throughout the shift.

Act as a supportive and active member within the restaurant team.

Deliver perfect guest experience by ensuring all needs and requests of each guest is taken care of in a

timely and friendly manner.

Summary

Driven and focused employee who is enthusiastic and excels in fast paced environments.

References

Al Willison (Manager, Swiss Chalet) Tel. 1-705-***-****

Elecia Werner (Manager, Urban Planet) Tel. 1-905-***-****

Garry Hull (Personal Reference, Chief of Gananoque Police) Tel. 1-613-***-****

2 P a g e

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