Customer Service High School

Matthew J Gonzales

**** ******* **. *** ****, CA 95124 408-***-**** ****************@*****.***

Objective

To ensure that the customer is completely satisfied with the service provided.

Education

Bachelor of Arts June 2013 University of California; Santa Barbara

Major: Double Major: Art History & Film Media Studies

Related coursework: Courses on theory in film and art history, survey courses, and general education courses

General Education JUne 2009 Branham High School

Experience

Events coordinator Isla vista community relations committee 06/2012 – 06/2013

Co-planned, oversaw, and executed two $15K events, which involved acquiring permits, contacting vendors,

securing entertainment, and publicizing the event. Also participated in weekly meetings to discuss outreach and

funding requests.

LIfeguard Four Seasons Resort & Hotel: The Biltmore Santa Barbara 06/2012 – 09/2012

Ensured safety and comfort of those in and around the pool vicinity. Assisted with additional guest needs/requests in

a high-end customer service environment.

Co-Publicity Coordinator Isla vista community relations committee 09/2011 – 05/2012

Promoted the committee and its events by ordering merchandise and tabling among other tasks. Also participated in

weekly meetings.

Intern Jane deering gallery 01/2012-06/2012

Learned about commercial art galleries, watched over the gallery, greeted visitors, helped with art openings, and did

research for Jane Deering.

intern Wall space gallery 01/2012-04/2012

Created press releases, participated in flat file inventory, among other clerical duties within a gallery setting.

intern Architectural foundation of santa barbara 06/2011-12/2011

Communicated effectively with fellow interns, artists, and my superior to assist with events such as art openings,

writing press releases, while learning about a non profit foundation

tutor endowment for youth committee 10/2010-04/2011

Tutored elementary school students in an after school program in a variety of subjects.

Lifeguard crossgates swim club 05/2007-08/2010

Was responsible for firstly ensuring the safety of all patrons, and also maintaining the premises.

References

Ruth Garcia Guevara, UCSB Associated Students Advisor, Cell 805-***-****, *****@**.****.***

Jane Deering, Jane Deering Gallery, Work: 805-***-****, ************@*****.***

Nancy Caponi, Architectural Foundation, 805-***-****, ****@****.***

Barbara Carbone, Crossgates Manager, Cell -408-***-****

Rich Alipaz, Activities Director at Branham High School, School Phone – 408-***-****

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