Profile Summary
. Experienced as a Sr QA Analyst and Tester including Manual and
Automation Testing.
. Good functional knowledge and extensive testing experience in
Insurance, Banking, Telecom, Financial and Healthcare Services
Industry.
. Diversified experience in testing Client Server, Web Services based
Telecom and Banking Systems, financial, .Net and Java designed
systems.
. Adapted to Technical Skills in Functional and Regression testing of
various organizations
. Extensive experience in Manual Testing and Specialized in writing Test
Plans, Test Strategy.
. Expert in Test Cases creation, Test Designs, Test Analysis, creation
of Test data & SDLC.
. Extensive experience in Functional Testing, Database Testing, System
Testing, Regression Testing, Smoke Testing, compatibility Testing,
Black box testing and creation of test cases for UAT Testing.
. Well experienced in documenting and translation of Functional
Specifications into Test Objectives and writing detailed Test Scripts
. Executed Test Cases and document test results via Defect Tracking
System.
. Good experience in QA Methodologies like Software Development &
Testing Life Cycle (SDLC).
. Experience in implementing QA methodologies on the basis of Quality
standards like ISO, CMM.
. Experienced in doing Manual Testing by using defect management tools
like QC & MS Excels.
. Excellent experience in defect reporting by using Quality Center and
Clear Quest.
. A self and quick learner and can learn new technologies very fast.
Core Testing Skills
QA and Testing Test Strategies & Test Plan, Integration, System,
Regression, User-Acceptance, Smoke testing's, Testing
Methodologies -Static Testing including Reviews,
Walkthrough and Inspections) and Dynamic Testing
including Black Box Testing, Comprehensive Test Cases
creation & Execution, Defect Management Process &
Activities, Requirement Traceability Matrix.
Testing Tools Software Testing Tools Test Director, Quality Center
11.0. Quick Test Professional, Clear Quest, Win runner
7.0, Bugzilla and Jira
Technology Web Services - Middleware Systems, Siebel CRM, ERP
-PeopleSoft 9.1, PeopleSoft 9.2(GL) Java/J2EE, .Net
Systems, Smalltalk Technology.
Languages VB Scripting, Test Script Language(TSL)
Operating Systems Windows XP/2000/98
Databases & SQL 2000, MS Access, HL7,SOAP -XML Request & Responses,
Others Spy, Toad, WinScp
Domain Expertise
Financials/Supply PeopleSoft 9.2 General Ledger (GL), Contracts Management,
Chain Management Expenses, Account Payables (AP), EProcurement and Supple
Chain Management.
Retail Banking Retail Banking - Call Centre Applications, Customer
Search, Authentication, Authorization, Customer
Relationships, Electronic Cheque Process, Refunds
Telecommunication Customer Order Management, Manage Appointments, Order
s Status Managements, Amdocs Business Manager (ABM),
Security & Confidentiality,
Healthcare PrimePatient, PrimeExchange and PrimeSuite.
Industry
Professional Experience
SURF 2 - Phase II & Vanilla 2 - Wave 1 August 2011 -
Present
Role played : Sr QA Analyst/Contractor
Company : Canadian Imperial Bank of Commerce (CIBC)
Location : Toronto, Canada.
Tools : PeopleSoft 9.2 - General Ledger module implementation
: PeopleSoft 9.1, Emptoris Contract Management 9.5, HP's Quality
Centre 11.0
Roles & Responsibilities
PeopleSoft 9.2 - General Ledger Module
. PeopleSoft 9.2 -General Ledger module End to End testing.
. Setting up GL Users for different Chatfield's security roles.
. Setting up GL approver users profile using Route Controls.
. CCIS Combo data preparation and validations during test execution.
. General Ledger module testing using 4 Journal templates.
. Journal Template validation using SURF Upload tool.
. Tested Journal Import, Journal Edit, Journal Approval and Journal
posting processes.
. Performed Journal extract from the PS and posting to GLM Systems.
PeopleSoft 9.1, Emptoris Contract Management 9.5
. Developed Test Strategy describing testing approaches to achieve
testing objectives.
. Developed Test Plan describing features to test, schedules, roles and
responsibilities.
. Expanded product knowledge to team member to build strong knowledge
based team
. Managed a team of 5 testers with a focus on each tester taking
responsibility during testing.
. Handled issues resolution and risk management between development and
testing teams
. Developed a strong relationship with vendor to better understanding
of the product
. Ensured test team to adhere to QA standards and methodologies
. Directed & lead test team to build comprehensive tests cases,
execution & reporting
. Overseen the implementation of the testing process through testing
phase
. Communicated test plan progress, resource requirements to stake
holders on time
. Worked closely with Environment and Technology services to test
environments.
. Involved in variance meeting to escalate open issues for the early fix
to meet deadlines
. Ensured check points and exit reports, products user manuals are
prepared.
. Ensured sign-off on test artifacts to meet audit standards
. Participated in UAT defect resolution in meetings with the business
teams
Mediation Space July 2010 - July
2011 Role played : QA Lead
Company : Accenture Consulting Services Ltd.
Client : TELUS Corporation, Vancouver, Canada
Location : Bangalore, India.
Tools : RQM, HP's Quality Centre 9.5, TOAD, WinScp
Roles & Responsibilities
. Conducted Scalability and Suitability Analysis on business
requirements
. Assessed risks pertaining to the business requirements and escalated
to management
. Provided an effective test effort estimation for projects phases
. Developed a strong relationship with vendor to better understanding
of the product
. Expanded product knowledge to team members to build strong knowledge
based team
. Constructed Test Strategy, Test Plan, test scenarios and test data
requests
. Ensured issues are notified on time for issues resolution to project
team
. Enhanced product test coverage & quality by tracking test progress,
. Ensured sign-off on test artifacts to meet audit standards
. Extended support to test team on daily basis to guide and provide
product knowledge
. Ensured to update test timelines, resource requirements with Project
Manager on time
. Worked closely with Environment and Technology services to test
environments.
. Ensured check points and exit reports, products user manuals are
prepared.
PrimeSuite - PrimePatient & PrimeExchange March
2010 - July 2010
Role played : QA Lead
Company : Emids Technology.
Client : Greenway Medical Technologies, Carrollton, GA.
Location : Bangalore, India.
Tools : Bugzilla, SOAP XML, TOAD, WinScp.
Roles & Responsibilities
. Conducted Scalability and Suitability Analysis on business
requirements
. Assessed risks pertaining to the business requirements and escalated
to management
. Provided an effective test effort estimation for projects phases
. Developed a strong relationship with vendor to better understanding
of the product
. Expanded product knowledge to team member to build strong knowledge
based team
. Constructed test strategy and test plan, test scenarios and test data
requests.
. Tested Electronic Health Records using XML based Input files, Verified
Activity logs
. Ensured test team to adhere to testing standards and methodologies
. Directed & lead test team to build comprehensive tests cases,
execution & reporting
. Ensured test coverage with requirements traceability matrix.
. Ensured sign-off on test artifacts to meet audit standards
. Extended support to test team on daily basis to guide and provide
product knowledge
. Ensured to update test timelines, resource requirements with Project
Manager on time
. Worked closely with Environment and Technology services to test
environments.
. Involved in variance meeting to escalate open issues for the early fix
to meet deadlines
. Ensured check points and exit reports, products user manuals are
prepared.
Previous Employment Summary
Enterprise Domain- Controls & Security June 2009 -
March 2010
Role played : Senior QA Analyst
Company : IBM Canada Ltd.
Client : Rogers Communications.
Location : Brampton, Ontario, Canada.
Tools : HP's Quality Centre, SOAP XML, TOAD, WinScp.
OVATION Application -Simplified Call Centre - SC Oct
2008 - May 2009
Role played : Senior QA Analyst
Company : IBM Canada Ltd.
Client : Toronto Dominion (TD) Bank.
Location : Mississauga, Ontario, Canada.
Tools : HP's Quality Centre, IBM Web Services based Ovation Tool,
Unix Legacy System.
Truncation and Electronic Cheque Presentment (TECP)
March 2008 - Oct 2008
Role played : QA Analyst
Company : IBM Canada Ltd.
Client : SYMCOR.
Location : Mississauga, Ontario, Canada.
Tools : Quest Test Professional (QTP-9.5), HP's Quality Centre, JIRA.
OSS Transformation (TR1, TR1.5 & TR1.1) Mediator Telstra Jan 2007
- Dec 2007
Role played : Test Analyst
Company : IBM India Ltd, IBM Australia Ltd.
Client : Telstra Communications.
Location : Melbourne, Australia.
Tools : Mercury's QTP & Quality Centre, JIRA, UNIX, Web sphere,
Java and Mainframes
GI Testing (Compass) Mar 2006-Dec 2006
Role played : Test Analyst
Company : IBM India Ltd.
Client : Prudential Financials.
Location : Bangalore, India.
Tools : HP's Win runner, Quality Centre, JIRA.
Company Position Date Hired
Wipro Technologies Test Analyst Oct 2005 -Mar 2006
Olive Technology Test Engineer Mar 2005- Oct 2005
Bened Software Test Engineer Dec 2002- Feb 2005
Education Details
. Bachelor of Engineering - Mechanical Engineering
. College/University - Visvesvaraya Technological University
Achievements/Awards
. IBM Bravo Award
. Team Player Award
Certifications:
. IBM advisory IT Accreditation
. Certifications- Software Testing, Win Runner 6.0, Software Quality
Assurance, Time Management.
References
. Available on request.