Sales Manager

Subir Bagchi

CALGARY AB

Cell: 403-***-**** ? *****.*******@*******.***

CAREER Profile

Effective and outstanding Restaurant and Hotel management professional with

hands on operational, sales & training background with track record of

optimizing performance, with strong focus on product quality and service

innovation. Result driven, change leader and people focused. Exceptional

value addition in incorporating best management practices towards Public

health, kitchen hygiene, cost control and adopting energy saving green

initiatives in waste management policies to complement the corporate social

responsibility of a company.

Professional Experience

PWD (COSTCO) - Lead food & beverage Demo Supervisor

Current

Job Profile: Supervise multiple point of sales and live demo staff and up

sell Food products & equipments

promoted by Costco for their members .Besides road shows & demos control

stocks, prepare all reporting documentations, manage inventories and train

staff & increase sales through customer interaction.

Poggenpohl Kitchens Calgary

Jan 2013 - July

Business development and sales for a premier German kitchen designing and

manufacturing company. (Part time) Key Achievements

. Developed a new unexplored market segment with builders.

. Developed a new wholesale business model for professionals & trades.

. Increased the sales turnover by 30% in 3 months of prospecting.

Centre for Newcomers, Calgary, AB Aug 2011- Aug 2012

A nonprofit organization that integrates newcomers into the community

through services and initiatives that promote diversity, participation and

citizenship.

Ethnicity Catering Coordinator/Manager

. Facilitated a unique food & beverage (F&B) training program for ethnic

clients with commercial catering as a social enterprise to provide

meaningful employment to immigrant newcomers.

Key Achievements

. Implemented & oversaw the construction, design and turnkey startup of

a new commercial kitchen at the centre including sourcing of kitchen

equipments in line with the catering menu.

. Partnered with Alberta Health to implement an HACCP & a sustainable

food safety program.

. Initiated a kitchen waste management & energy conservation and

environment training program.

. Introduced Eco Lab's training module in the Ethnicity Kitchen training

program for extending the hygiene & sanitation training for chef and

the respective batches of graduating trainees.

Cheese Cake Caf / Glory of India March-August 2011

Operations Manager: Planned, organized, managed & controlled a 350 covers

restaurant food & beverage service along with achieving the financial

targets & cohesively leading the staff towards excellence in service..

Subway Restaurants Calgary July-Oct 2010

Store Manager/Sales

Complete management of 2 stores as independent profit centre as per the

Subway's stringent Franchise & inspection Standards and Trained staff on

Subway's Hygiene, sanitation & cleaning standards and compliances.

Aluline Llc Dubai 2005-2009

Sales and Operations Manager

. Promoted & sold Aluline's (A UK based Company) environmental pollution

control products and services to the hospitality and construction

industry through contractors and consultants & direct sales through

segmentation, targeting, prospecting & keeping a follow up & track on

all customer service and activities and maintain all accounts in a

large territory through the company provided CRM.

. Conducted Food & Beverage training on kitchen & drainage

hygiene/sanitation with special focus on waste management along with

overseeing sales, operation & distribution of products & customer

service. Also undertaken voluntary training for multiple batches of

Trainee Chefs in an Australian affiliated Culinary School In

Dubai.(UAE)

Al Qasimi Group Dubai/Sharjah UAE 2003-2005

Food and Beverage Manager, Food Division

Key Achievements

. Managed four restaurant units - La Fontana Ristorante Italiano, Dubai

Oasis Centre & Al Murooj Complex,Tiffany's & Grand Buffet Restaurant -

as retail profit centre.

. Initiated kitchen hygiene, sanitation, health & safety to more than 50

employees on a regular basis.

EDUCATION AND TRAINING

. WHMIS Certification & First Aid Certification

2012

. Fine Arts Bartending Certified

2012

. Proserve Liquor Training Course - Alberta 2012

. Alberta Food Hygiene Certification in "Food Safe" 2010

. Boecker Public Health Certificate (Basic Food Hygiene Dubai) 2009

. Aluline Llc Sales and Operation Training - internal company training

from UK office 2005

. Heineken Liquor Certificate 2001

. Food & Beverage Management and Marketing for Competitive Advantage

Training -

Ecole Hoteliere de Loussane 1998

. Train the Trainer Certification in F&B Service, PUSA Institute, India

1996

. Hygiene Management Training Certificate - Hotel Association of India

1995

. Intermediate Food Hygiene Supervising Food Safety Level 3 (RSPH UK)

1987

. Management Training, In-house Taj Group of Hotels 1985-1990

Training apprenticeship covered intensive on-the-job practical and

theoretical curriculum spanning various specialty kitchens,

international cuisines, banqueting, and restaurant management, F&B

controls, training in allied departments such as front office,

engineering, housekeeping, security personnel, health club/spa sales

and marketing. Worked in various Taj Group properties countrywide in

India as a Senior Food & Beverage Supervisor.

. Bachelors Degree (BA Honors) Ramjas College Delhi University, India

1984

. Currently Pursuing Sales & Marketing through Continued Learning from

SAIT Current

LANGUAGE AND COMPUTER SKILLS

. Proficient in English, Hindi, Bengali and speak Punjabi & Arabic.

. Proficient in Microsoft Office Applications from CCIS Canada

. Worked on Aloha, Micros, MaitreD' & Ramenco PMS & Table Management

Systems

MEMBERSHIPS AND ASSOCIATIONS

. Member of Eco Canada, a sustainable environment body of the Canadian

Government

Residency Status Permanent Resident in Alberta Canada (Citizenship in

progress)

Canadian Driving License - Valid Class 5 with a clean driving abstract

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