BRANDON M. ALVAREZ

**** **** ***, *********, ** *4113

517-***-****

ab7cnx@r.postjobfree.com

EXPERIENCE

DECKHAND(Seasonal) 07/2012 -

**/****

Goodtime Cruise Line - P/V Goodtime III

Cleveland, OH

(Various Deckhand positions

(Food server, boarding team

(Line handling

DECKHAND/PASSENGER SERVICE CREW/BARTENDER(Seasonal) 04/2011 -

08/2011

Phillips Cruises and Tours - P/V Klondike Express

Whittier, AK

(Maritime vessel and U.S. Coast Guard trained for safety and security

(Performed various functions as service crew-Line Handling, Boarding Team

(Trained as guide for Prince William Sound wildlife and land

OPERATIONS MANAGER 08/2010 -

01/2011

Comfort Inn of Abilene Abilene, TX

(Oversight of all day to day operations of hotel

(Direct supervision of all departments

(Employee training and policy enforcement

CUSTOMER SERVICE REPRESENTIVIVE 10/2008 - 02/2009

Call Center HR Jackson, MI

(Provided maintenance of retail & commercial customer gas and electric

utility accounts

(Processed payments for utility bills

(Set up installment plans for consumer accounts

SERVER/BARTENDER 08/2006 - 06/2008

Brickstreet Bar & Grill Grand

Blanc, MI

(Provided full food & wine service in a fine dining atmosphere

(Retained full knowledge of an extensive food menu as well as wine

selections

ASSISTANT GENERAL MANAGER 02/1998 - 05/2006

Rosalie's Roadhouse

Jonesville, MI

( Was responsible for the opening and closing of the restaurant

( Managed all financial transactions

( Performed multiple tasks as a server, cook, and bartender

( Coordinated special events

( Ordered restock for kitchen and bar

( Designed menus

( Assisted with the selection of menu items

SERVER/BARTENDER 05/1997 - 12/2005

Savarino's Hillsdale, MI

( Served and bartended for all special events

( Supervised banquet employees

( Prepared presentation of food for banquet facility and restaurant

applications

DATABASE ADMINISTRATOR/LICENSING 09/2002 - 01/2004

Michigan Department of Agriculture - Food & Dairy Division

Lansing, MI

( Database management for E*inspector system/Data entry

( Maintained activity reports & communicated daily with state inspectors

( Reviewed retail and food service applicants for licensing

( Created a plan to assist applicants to be in compliance

ASSISTANT GENERAL MANAGER 02/2001 - 06/2002

Qdoba Mexican Grill East

Lansing, MI

(Maintained staff schedule

(Responsible for hiring and training staff

(Responsible for opening and closing restaurant

(Managed budget to maximize efficient operations

EDUCATION

EVEREST UNIVERSITY - Online PRESENT

Brandon, FL

Criminal Justice

ADDISON HIGH SCHOOL 1994 - 1998

Addison, MI

Education comprised of core and advanced class curriculum

SKILLS

(Michigan Food Code and Law including amendments

(Transportation workers identification credential(TWIC)

(Spreadsheets/Charts

issued by TSA (First Aid/AED/CPR

(Rapport development training (Extensive sales

training

(Broad spectrum customer service training (TAPS

Certified - Alaska

(TABC Certified- Texas (Texas and Alaska Food

Handler Certified

AWARDS

(Presented with Award of Excellence for essential tasks performed during

blackout

Of 2003 by Michigan Commission of Agriculture and Governor Jennifer

Granholm

(Commendation from Michigan State Police

(Flawless performance appraisals

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