Customer Service Representative

Yanisch Reddi

**-** ******* ****** ******: 347-***-****

Corona NY 11368 *************@*****.***

Objective: To secure a position that will utilize my knowledge and experience to further the mission of an organization in

which I can contribute and grow.

Qualification summary:

• Excellent communication skills and customer service

• Skilled in computer use

• Excellent problem solving skills

• Willing to travel or relocate if necessary

Education:

QUEENS COLLEGE, Queens, NY

Masters of Science, LIBRARY SCIENCE. (Currently attending), Anticipated Graduation Date: 2018

Devry College of New York, Queens, NY, Graduated: 2010

Bachelors of Science, Business Administration. Concentration: Accounting

Plaza College Queens, NY, Graduated: 2005

Associates of Science, Accounting

Experience:

Queens Public Library, Central/Cyber Center, May 2012-OCTOBER 2012

Customer service specialist

Provide basic computer troubleshooting

Teach basic computer classes to adults

Assist patrons with computer applications

Queens Public Library, Maspeth NY, March2009- May 2012

Customer Service Representative

Assisted customers with the circulation of library books

Prepared library cards for customers

Queens Public Library, Jamaica NY, February 2007- February 2009

RFID TEAM

Prepared items such as books, DVD, and CDs for renovation of the library.

Queens Public Library, Maspeth NY, February 2005- February 2007

Associate

Shelved books

Organized the shelves

Assisted customers to find books

Skills:

Software experience: Excel, Word and Power Point (Excel Certification)

Typing 40 WPM

ASL (American Sign Language) translation and instruction

Trilingual: English, French and American Sign Language

References upon requests

Contact this candidate