Project Manager / Data Analyst / Business Analyst

LEECLOIS D. BOLAR

**** ***** ****** ****, ******* GA 30168

PHONE 850-***-**** ~ EMAIL ********@*****.***

PROFESSIONAL OBJECTIVE

A professional with leadership and strategic effectiveness skills seeking a challenging position within a progressive organization that is rich in diversity; where my competencies can open doors for professional growth and success.

QUALIFYING ACHIEVEMENTS & TECHNICAL SKILLS

ACHIEVEMENTS: Roles of increasing responsibility as individual contributor, consultant, and functional/project leader; consulted at corporate levels and client recovery initiatives resulting profits exceeding $80 million; recognized for highest global departmental Employee Engagement scores; recognized for strategic thinking, implementation abilities, technical expertise, and innovation while providing quality results.

MANAGEMENT: Resource/Inventory management with strong organizational, communication, and delegation skills; Project management/coordination (PMP pending); Data/Database development and maintenance; instructional training; public presentation experience; Risk Mgmt; and Business/Client Relationship Mgmt.

TECHNICAL: Microsoft Windows 7.0/Office Suite (Excel, Word, PowerPoint, Access, Outlook), Microsoft Project/SharePoint Server, Adobe applications, Microsoft SQL Server 6.5, Oracle Clinical, UNIX/DOS systems, VGL configurations, VISIO, Ultra-Edit-32 Professional, Lotus Notes, SAS V9.2, Laboratory Information and Clinical Data Management Systems (LIMS/CDMS), StarLIMS, Electronic Data Capture (EDC), HP Quality Center, Computerized Patient Care System Medi-tech/soft, and other acute care setting system applications.

OTHER: Monitoring experience in Phases I, II, III, IV Drug Trials; protocol development, CRF design, CRA collaboration, data lock, and FDA approval stage; Medical terminology, pharmacology, ICD-9/10, CPT, and HCPCS codes/standardizations; Privacy and Security Regulations for HIPAA, JCAHO, ACHA, OSHA, state compliance standards, reimbursement methodologies, and Third Party Payers/Administrators.

EDUCATION

Master of Business Administration; concentration in Project Management

Keller University (March 2013)

Bachelor of Science in Health Information Management (HIM); concentration in Computer Info Systems

Florida Agricultural & Mechanical University -School of Allied Health Sciences, Tallahassee, FL (August 2004)

PROFESSIONAL EXPERIENCE

Assoc. Mgr – Lab Data Mgmt Dept (LDM), Quintiles Transnational, Inc. Marietta, GA (Feb 2011 – Present)

• Manage a global team of professional analysts in accordance with regional policies and regulations. Perform promotion and termination actions; recruit and mentor staff in processes, systems, and drug expertise.

• Define resource requirements; manage assignments and productivity across projects; directly responsible for the forecasting/utilization of matrixed, cross-functional staff and managing departmental metrics.

• Assess and document competency of staff to satisfy position responsibilities. Regularly set goals, evaluate, and document performances; identifying and addressing professional development needs of staff.

• Implement departmental objectives while continuously performing process reengineering.

• Provide expert review and guidance for database/solution design and set-up, migrations, execution, validation definition and programming, ensure deliverables to internal and external customers, and closing procedures.

• Provide technical solutions to resolve issues and improve efficiency and streamline project scope of work.

• Develop and ensure compliance of standard operating procedures; mitigating deviations from practice.

• Perform continuous network and risk modeling and analysis at project and program levels.

• Participate in customer meetings and lead discussions of project requirements and strategic planning.

• Provide operational input into proposal defenses, scope of work/assumptions, and budget maintenance.

Sr. - Assoc. Clinical Data Analyst – LDM, Quintiles Transnational, Inc. Marietta, GA (Oct 2006 – Feb 2011)

• Establish and maintain effective communication and coordination with technical analysts/programmers, project set-up groups, and external resources by serving as the primary contact for sponsor management.

• Communicate with clients regarding data file formats, content, and transmittal of client data files. Advise on the interpretation and use of standard formats and tools, such as CDISC and Oracle Clinical.

• Conduct requirements gathering, create data transfer agreements, review data inquiries, create and execute SQL queries for dataset analysis, and respond to client needs and project specifications.

• Perform retrieval/extraction process (ETL) for data transmissions in support of small to large projects; ensuring client data is mapped accurately and that design artifacts are filed accordingly.

• Write user test plans and test data specifications before delivery to clients.

• Review data for standards compliance and integration of quality principles in software and IT processes.

• Oversee relationship with Third Party Reference/Local Labs for outsourced study samples.

• Create and execute custom implementation project plans; managing and resolving any project issues and risks.

• Provide advisement for software application design, "logical path" testing, implementation, and support.

• Perform cost benefit and regulatory compliance analysis for new or modified applications.

• Facilitate audits and implement quality control tasks for all projects and executed procedures.

Project Manager/ IT Consultant - International System Strategies, Inc. Atlanta, GA (Jan 2006 – July 2006)

• Assisted in identifying needs for services for established and prospective customers; determined whether business problems/opportunities existed, conducted audits to determine solutions and cost effectiveness.

• Created and executed implementation project plans and managed and resolved project issues and risks.

• Established and maintained effective communication; serving as the primary contact for senior management.

• Performed in analyst role examining preliminary business requirements to test prospective applications.

• Conducted requirements gathering, design documentation, and assisted in system test planning resulting in minimal system re-work and ensuring system functionality.

• Facilitated project planning meetings, provided status reports, and conducted product training.

• Facilitated the implementation defect process; ensure that defects were fixed or deferred in a timely manner.

• Ensured accuracy of project artifacts and requirements; ensured closure of action items in a timely manner.

Medical Data Analyst/Project Mgr - Capital Regional Medical Center, Tallahassee, FL (Nov 2003 – May 2005)

• Assigned diagnosis/procedure codes to inpatient/outpatient medical records; ensured ICD-9, CPT, and HCPCS codes corresponded with revenue codes; created and executed SQL queries for coding analysis.

• Processed manual S/P, S/C, and M lines to add ICD-9 diagnosis/procedure codes; processed Medicare Service Center Reports increasing Accounts Receivables; abstracted data pertinent to coding procedures.

• Created process workflow to review and test new system releases; developing improved processes and tools to navigate cross-functional teams and achieve implementation objectives before end-user usage.

• Coordinated system builds and revisions with IT clinical application team. Provided direct support to end-users, clinicians, and other staff utilizing system during “go-live” phase of implementations.

• Orchestrated and executed workable project plans; tracking milestones for successful project completion.

• Advised of HIPAA laws and acceptable medical office regulations and developed training curriculums for the Education Services department. Assisted/prepared departmental Accreditation and Compliance Reports: ACHA/STARS Report and assisted with HIPAA, ACHA, and JCAHO compliance audits.

Project Manager/Business Analyst - BCBS (Pendulum Group) Chattanooga, TN (Nov. 1999 – Sept. 2003)

• Coordinated release management, testing, software support, configuration management, database, network, middleware, and operations to ensure successful system implementations across multiple departments.

• Assisted with implementation requirements through collaboration with project managers and technical leads.

• Implemented and oversaw new system installation procedures; interacted with internal staff and/or vendors and performed minor/major system enhancements and upgrades.

• Created soft/hardware deployment and non-scheduled "hot fix" releases for test/production environments.

• Mitigated operational changes associated with software rollouts/deployments; database modifications, system and software configurations, application monitors, and support team transitions.

REFERENCES AVAILABLE UPON REQUEST

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