R esume of Howard M iller
Contact I nformation:
Email: h *********@*****.***
ArcSight Certifications:
A ESA (formerly ACSA), ACIA
Other Certifications:
COMP TIA Security+;SY-201, Netscreen Network Certified In ternet Specialist
J NCIS-FWV Firewall/VPN
Technical T raining:
A rcSight Certified Security Analyst (40 hrs-2005), AESA 5.0 (former ACSA), Fiber
optics, MCSE, Linux, PHP, JAVA programming.
Federal Experience: 6 years
DoD 8570.01-M Certs:IAT-I I
Security Clearance: Secret / (Applied for TS May 2013)
Education:
Business Management/ Electronic Technology Engineering, U tah Valley State
U niversity-2005
Summary of Qualifications
• Design, layout, install and content authoring for ESM 6.0c, Logger, Connector Appliance and
Connectors.
• Providing onsite local government representitves and SIM program manager with consulting, design
and best practices for using SIM technologies
• Providing software and component customization services to enhance and support ’s mission, such as
connector parser overrides, categorization tools, multiuser database tracking of ArcSight full packet
capture requests and visualization development
• Extensive knowledge and experience with installing and maintaining ArcSight Enterprise Security
Manager, Oracle database, Connectors, Forwarders, Logger, Connector Appliances
• Skilled in ArcSight SIM layout design, creating dashboards and reports, understanding
methodologies and engineering of SIM components and system installation, configuration, integration
and troubleshooting.
• Extensive and growing knowledge of hidden attacks and social engineering and detections using SIM
technology
• Performs routine Use case development and implementation of Use Cases for analysts, government
representatives and team leads; develop workflow, stages, rules, active lists, dashboards and data
monitors, reports, variables
• Expertise in the areas of network/computer security, incident analysis/handling/reporting,
detection/logging systems, system/tool integration, JAVA software development, and security related
to known and un-known threats
• Extensive knowledge of other tools used by analysts for detection and analysis; proficient in tools
such as full packet capture technologies and remedy reporting system
• Knowledge of global network defense/assurance organizational structure/roles/capabilities
•
Relevant Work Experience
ArcSight Inc Nov 2005 – Present
ArcSight, Professional Services Nov 2008 – Present
• Extensive build out of rules and alert logic for customers worldwide.
• Plan and implement hardware and content moves from a competitive SIEM’s to ArcSight ESM 6.0c.
• Mapping customer’s custom malware server database to ArcSight CEF fields and configure connector
to deliver events to ArcSight 6.0c manager. Provide consulting on other methods to deliver events and
also content suggestions and documentation of solution.
• Install of Arcsight ESM 6.0c and Loggers and connectors. Configured connector for Diode transfer for
one way traffic. Built out categorization filters used in content phase.
• Incumbent above supports the global and regional network defense missions. Local responsibilities
include: Local government requests, such as network design to fulfill local and global network defense
measures and goals, Also support on-scene ArcSight technologies / analysis / engineering / integration
of devices feeds to the ArcSight SIEM, encourage and recommend new feeds to enhance correlation,
detection of hidden attacks and reporting; examine/resolve operational issues; design, test, deploy,
configuration, analysis, correlation content; explain complex system capabilities to analysts/leadership;
provide detection strategy and integration advice; coordinate/collaborate with PEO-MA program
manager and engineers, global ArcSight embeds, and contracted system support organizations;
configure systems to meet operational needs; conduct internal research to identify feature/bug/resolution
information; develop/maintain software to transform external data into system-usable formats; Backup
local SIEM content to safe network shares, ster recovery planning.
ArcSight, Technical Suport Nov
2005– 2008
• Technical Support Engineer, supporting customers on ESM, Loggers, Connector Appliances and
Connectors.
Juniper Networks, Sunnyvale, CA Jul 2004 – May 2005
Technical Support Engineer
Provided support of internet security systems; Firewalls, IDPs (IDS) and security management software
(NSM) with an average of 35 cases per month on medium to large firewall systems, clusters, IDS
systems, management systems, routing, VSYS, VLAN’s, creating and configuring PKI certificates for
login and VPNs, hub and spoke and regular IPSec VPNs, JNCIS-FWV
McKechnie Aerospace, Reno NV Nov 2000-July 2004
Network Administrator
Responsible for seventeen servers and 75 users at five locations in the U.S. and Europe. Installed and
maintained Microsoft NT 4.0 and Windows 2000 servers. Managed over fifteen technical proposals,
project management and implementations. MS Exchange server. Installed and maintained Cisco routers,
PIX and firewalls. Designed and implemented Windows XP professional upgrades. VERITAS and Legato
Backup Software. Tape backup autoloader tape systems. Telephone and voice mail systems.
Quintus Resorts, Minden, NV July 1998-Nov 2000
Network Engineering Supervisor
Microsoft terminal servers, Citrix Metaframe, and remote thin clients using various thin client hardware,
Compaq servers using RAID 5 storage. Designed, Installed WAN connections using Cisco routers. Project
management & technical proposals. Veritas Backup Software. Linux Servers, POP3 and Send-mail.
Anglo Gold Mining, Elko, NV May 1995 -July
1998
MIS Coordinator
Design and Install Campus Wide Networks in large mine areas using Fiber Optics, routers, channel banks,
NT servers, RAID, Backup Systems and Microwave Transmissions. Maintained router WAN links and
operations on 27 mines throughout the U.S.
Maintained fifty users’ windows 98SE, Novell 4.x and 5.x servers. Veritas Backup Software. UNIX
workstations and servers.