Customer Service Sales

Brian Frankenfield

***** * ****, ****** ** *****

623-***-**** **************@*****.***

Profile: I am an independent, reliable, and dedicated individual. I am

seeking a professional career opportunity to utilize my innovative problem

solving and customer service skills.

Education:

. High School Diploma Moon Valley 1995

Skills:

. Proficient in Microsoft Office applications (Excel, Word), 10 key, Office

equipment (copy, fax, multi-line phone)

. Proficient with forklift and pallet jack

. Advanced experience operating 12 ton crane

. Excellent organizational and multi-tasking skills

. Strong sense of responsibility and self-motivation

. Excellent communication skills (written & verbal)

. Detail oriented and an independent worker

. Excellent Customer service skills

. Excellent cash handling skills

Professional Experience:

FIREBIRD TRUCK AND AUTO BODY, Phoenix, AZ July, 2013 to

Present

Auto Body Assistant/Detailer

. Wash and detail vehicles

. Prepare vehicles for paint

. Shop maintenance

. Various duties as assigned

QUAIL DISTRIBUTING, Phoenix, AZ

January, 2007 to August 2010

Warehouse Manager

. Oversee daily activities for 7 employees

. Create daily and weekly delivery schedules

. Warehouse maintenance and organization

. Shipping and receiving/logistics

. Vehicle maintenance coordination

. Delivery Driver

. Merchandising

. Maintain Lobby cleanliness

. Customer Service

LOWES HOME IMPROVEMENT WAREHOUSE, Peoria, AZ March,

2004 to December, 2006

Team Leader, Lawn and Garden

. Customer Service assistance

. Oversee daily activities of department associates

. Place merchandise orders

. Merchandising, stocking product

. Plant care

. Sales

. Creating employee schedules

HOME DEPOT, Peoria, AZ

January, 2003 to March, 2004

Shipping and Receiving Clerk

. Merchandising

. Receiving and stocking product

. Shipping

. Sales

RFJ CONTRACTORS, Glendale, AZ July,

1999 to January, 2003

Laborer

. Basic labor and construction

. Sales

. Door hanging

UNITED STATES AIR FORCE, Albuquerque, NM June,

1996 to June, 1999

Helicopter Crew Chief/ Journeyman/Shift Supervisor

. Supervise daily activities of 6-8 people on daily basis (upwards of 30 on

consolidated shifts during holidays and other occasions)

. Duties included prioritizing work projects

. Planning and scheduling work assignments

. Establish performance standards, evaluate and correct subordinate work

performance

. Troubleshooting technical issues

. As a 512th Special Operations Squadron Operational Support Flyer flew on

250+ sorties for 200+ hours exclusively on functional check flights.

Highly qualified on the vibrex/strobex and 8500 balance analyzer.

Extremely knowledgeable in troubleshooting all systems including t=on the

T-400 engines. Proficient with 1H-! (U) N series Tos and AFTO 781-series

forms. Qualified on all UH-1N and associated AGE equipment tasks as

specified in the US Air Force training records

References available upon request

Contact this candidate