Customer Service Sales

Jamie Elizabeth Stout **** Old Lewis Road Johnson City Tn • 423-***-**** • *****.*********@*****.*** OBJECTIVE: Obtain a challenging position in an established company that will allow for continued career growth while enabling me to leverage my managerial experience, education and training to impact both the company and its clientele.SUMMARY OF QUALIFICATIONS: Spa and Tanning Director of a nationally renowned fitness center Specialized in revitalizing and maintaining sales revenue Experienced in recruiting, training, and development of staff Licensed esthetician with advanced technical experience EXPERIENCESaloncentric Store Manager - Naples, FL July 2012 - presentStore manager responsible for meeting and exceeding average monthly sales of $70,000+, continually growing customer base while focusing on customer service, product education and new product launches. Coordinates themed seasonal sales and VIP events. Responsible for weekly re-merchandising of product, employee growth and mindfully growing my team.XSport Fitness Spa – Alexandria, VA August 2011 – July 2012Spa DirectorLead manager for both Spa and Tanning Departments, specializing in luxury service package sales. Responsible for coordinating monthly sales of $50,000+, continuously exceeding FY2011 goals. Focused on customer growth and retention while meeting and exceeding company sales metrics and objectives. Continual commitment to superior customer service, including creating and implementing themed customer appreciation marketing events and promotions. Freelance Makeup ArtistEstablished self-marketed startup business focusing on customer service and developing packages tailored to individual customer needs. Created looks for various formal and informal events including weddings, parties, and photo shoots. CERTIFICATIONS: Hazmat certified Pristine® Microdermabrasion System Control® Products Jessner Peel RX Systems ® Glycolic Peel TECHNICAL SKILLS Experienced in growing customer base while maintaining and adhering to company policies and guidelines Experienced in leading and managing teams of 20+ people Ability to understand and learn new information and practices at a fast pace Continually focused on mindfully growing team members for further advancement Experienced in merchandising and advertising to reach sales goals and promote product growth Ability to organize and present both esthetic and technical information Proficient in MS Word, MS Excel, MS Office, and numerous scheduling systems EDUCATION: Jenny Lea Academy of Cosmetology and Esthetics, February 2011Licensed Esthetics ProgramCurrently pursuing a Bachelor degree in Finance

A total of 5 years of bartending experience as well.